Wayne Akers Ford - Service Center

I appreciated to fact that David Benjamin, the service manager, had the service personnel member came to my home to fix my passenger side mirror. I'm 65 and it saved me a lot of frustration. Thank you for manager, had the service personnel member came to my home to fix my passenger side mirror. I'm 65 and it saved me a lot of frustration. Thank you for coming to my home and the person who came was very nice. More

Great service. Definitely make an appointment so you can get taken care off quickly. Nice waiting room and coffee available. We walked around the showroom while waiting. get taken care off quickly. Nice waiting room and coffee available. We walked around the showroom while waiting. More

Fast great service. Took me immediately and called when the car was ready to be picked up. Will return to this dealership when I am ready to buy a new car. the car was ready to be picked up. Will return to this dealership when I am ready to buy a new car. More

The vehicle engine light was on and i received an email indicating there was an error - from there the process was very easy and efficient indicating there was an error - from there the process was very easy and efficient More

Immediate help when my car's computer lit up with "Transmission fault" even though zi didn't have an appointment. Therese was helpful and comforting in this stressful situation. The part I needed was "Transmission fault" even though zi didn't have an appointment. Therese was helpful and comforting in this stressful situation. The part I needed was not on stock and had to be ordered from Ford Motor Company whsre it was back-ordered because of a parts shortage. I was happy when I got my car back a week later, all repaired and running great. . More

I was very disappointed with all the changes, especially the drastic price increases. I was shocked to find my bill for oil change and wipers was over $125. This is double what it usually is. Ben Buchana the drastic price increases. I was shocked to find my bill for oil change and wipers was over $125. This is double what it usually is. Ben Buchanan is always very accommodating and helpful as a service consultant, this is the only thing I was pleased with. More

My service advisor Ben always takes care of all my issues …. He’s Always attentive friendly and caring ……… I travel from Delray to use your service Dept …. He’s Always attentive friendly and caring ……… I travel from Delray to use your service Dept More

I asked to speak to the manager of the dealership twice with no result, one would think he would want to know if there is a problem. What is the staff trying to hide? Based on what I saw at the dealership with no result, one would think he would want to know if there is a problem. What is the staff trying to hide? Based on what I saw at the dealership how long will it still be in business? When you have a promotion what ever the promotion it should be honored at time of service without having to print the coupon from the internet in order to redeem the coupon promotion. Much like Costco or Home Depot. More

Unable to schedule an appt. via phone, very frustrating when the phone continues to ring after trying multiple times daily. Upon arrival at the dealership, I was told to schedule online. Online is not what when the phone continues to ring after trying multiple times daily. Upon arrival at the dealership, I was told to schedule online. Online is not what I wanted to do. Service advisors ignored me until I was able to get someone's attention to ask questions. Theresa approached and assisted me without an appt. While looking for coupons to reduce my bill, Theresa informed me about Ford Pass. The cashier showed me how to install the app on my phone. More

Very disappointed and wasted money for the. AC system for the 2016 Ford Escape Or 2020 f350 for the fuel filters and oil change that took forever. I have done a lot of business with Wayne Akers Fo the 2016 Ford Escape Or 2020 f350 for the fuel filters and oil change that took forever. I have done a lot of business with Wayne Akers Ford. I am currently looking at moving my business to another dealership Any questions call me 561-847-5592 More