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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,066 Reviews

3,066 Reviews of Wayne Akers Ford - Service Center

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August 12, 2021

Had a great experience it was fast with no appointment great Lounge area with great customer service vehicle technicians were knowledgeable and are to pinpoint and correct issue . More

by Fishing1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
August 12, 2021

Great service! Very fast and convenient. I didn’t have to take long to wait for my vehicle and when I went to pay everyone was friendly! More

by S.MILLER2133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
August 11, 2021

Quick and Easy!! Everyone was very professional and friendly. I live nearby and like to buy my cars at this dealership so I can walk to my cars check ups! More

by STAR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 12, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 10, 2021

I appreciated to fact that David Benjamin, the service manager, had the service personnel member came to my home to fix my passenger side mirror. I'm 65 and it saved me a lot of frustration. Thank you for More

by KMVOSS87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Benjamin, Rick Kennedy
Aug 12, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 10, 2021

Great service. Definitely make an appointment so you can get taken care off quickly. Nice waiting room and coffee available. We walked around the showroom while waiting. More

by noelanimk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Aug 12, 2021 -

Wayne Akers Ford responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 10, 2021

Fast great service. Took me immediately and called when the car was ready to be picked up. Will return to this dealership when I am ready to buy a new car. More

by MYLANPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Rick Kennedy
Aug 12, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 10, 2021

The vehicle engine light was on and i received an email indicating there was an error - from there the process was very easy and efficient More

by MOSELEY_STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Aug 12, 2021 -

Wayne Akers Ford responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 10, 2021

Immediate help when my car's computer lit up with "Transmission fault" even though zi didn't have an appointment. Therese was helpful and comforting in this stressful situation. The part I needed was More

by JUNEEVANS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Therese, Rick Kennedy
Aug 12, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 10, 2021

I was very disappointed with all the changes, especially the drastic price increases. I was shocked to find my bill for oil change and wipers was over $125. This is double what it usually is. Ben Buchana More

by jboone07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
Aug 12, 2021 -

Wayne Akers Ford responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

August 09, 2021

My service advisor Ben always takes care of all my issues …. He’s Always attentive friendly and caring ……… I travel from Delray to use your service Dept More

by PCL8247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Aug 12, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

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