Wayne Akers Ford - Service Center

Car not running like it should check engine light is on, wasn’t on previously wasn’t on previously More

I want to compliment Wayne Akers Ford and their service personnel.My last four vehicles I purchased were from Wayne Akers. I have always been very satisfied with the treatment shown to me that they care. M personnel.My last four vehicles I purchased were from Wayne Akers. I have always been very satisfied with the treatment shown to me that they care. My current service adviser is Yovonne Felix. I have been dealing with Yovonne prior to him joining Wayne Akers. Even bringing him vehicles belonging to state goverment, I was still treated like it was my personal car. And with him now at Wayne Akers he takes care of all my car problems. I just hand him the keys and I know the car will be serviced or repaired to my satisfaction. Thank You Jon McDonough More

Nice work my air bag finally good now the only thins Is I can’t go over 80 speed they didn’t fix it can’t go over 80 speed they didn’t fix it More

Love this dealership! We drive 30 minutes to this dealership when there is another one 5 minutes from our house due to how helpful and nice the staff is here. They always do great work and are honest dealership when there is another one 5 minutes from our house due to how helpful and nice the staff is here. They always do great work and are honest. More

After arriving early and waiting to talk to someone I made my way to the lounge and waited for Danielle to come and greet me. Danielle upon meeting me was very polite and friendly. She asked me a few q made my way to the lounge and waited for Danielle to come and greet me. Danielle upon meeting me was very polite and friendly. She asked me a few questions and then was off to take care of my requests. We both replied it was nice meeting you. Danielle took care of my requests including the wash. Thank you and see you in December. More

My service advisor Yovonne Felix went above and beyond to get my car back in proper working condition. He spent his lunchtime, breaks and after hours diligently working to get thru to my extended warranty co get my car back in proper working condition. He spent his lunchtime, breaks and after hours diligently working to get thru to my extended warranty company, giving us valuable recommendations and advise and being very professional. Highly recommend you not only go to Wayne Akers but that you curate Yovonne as your service advisor!! More

There appear to many employees, but few who actually engage the customer in both the service and sales areas. engage the customer in both the service and sales areas. More

Theresa didn't want to take me even though I had an appointment: wanted to go to lunch instead even though it clearly showed on the board that my appointment was with her. Customer service is terrible appointment: wanted to go to lunch instead even though it clearly showed on the board that my appointment was with her. Customer service is terrible and I had called the dealership for like 2 weeks straight and no answer was very behind on my oil change More

Worst customer service ever. Waited 4 hours for a tire patch. When i asked how long i was told “i dont have a magic wand”. Very rude patch. When i asked how long i was told “i dont have a magic wand”. Very rude More

The service is excellent, the drivers who took me home and picked me up were excellent drivers and the pu driver to my surprise was also the tech that worked on my car , a very knowledgeable and a gentlem and picked me up were excellent drivers and the pu driver to my surprise was also the tech that worked on my car , a very knowledgeable and a gentleman also ! More