3,070 Reviews of Wayne Akers Ford - Service Center
Didn't know how to patch a mud tire an tried to oversell for new ones. I even called the tire company to have them explain it was fine to patch tire that was in 2 inch from sidewall but your mechanic did wa for new ones. I even called the tire company to have them explain it was fine to patch tire that was in 2 inch from sidewall but your mechanic did want to. More
Dealing with your dealership from the service writer to the rental car department and even the cashier was an absolute pleasure. I wouldn’t go to any other Ford dealership. What your doing keep it up. 5sta the rental car department and even the cashier was an absolute pleasure. I wouldn’t go to any other Ford dealership. What your doing keep it up. 5star all the way. More
Polite, responsive and attentive. Theresa my advisor was great. Mariel in the waiting area keep me posted on my vehicles status as for she knew I had to get back to work. Thank you. great. Mariel in the waiting area keep me posted on my vehicles status as for she knew I had to get back to work. Thank you. More
Great service Advisor Yvonne Felix, he is always courteous to my needs within a timely manner. Thank you also to the Service Department for their great work. courteous to my needs within a timely manner. Thank you also to the Service Department for their great work. More
Service department is a complete joke. Brought my vehicle in 6 times for the same issue and they still failed to resolve the issue. Left a message for service manager David Benjamin to voice my concern and n in 6 times for the same issue and they still failed to resolve the issue. Left a message for service manager David Benjamin to voice my concern and never got a returned call. Absolutely worst customer service experience I have had in any industry. Did not feel like I was being treated as a valued customer. By the way, I purchased this vehicle from Wayne Akers in 2019. My next cal is to the dealer president. More
Had oil change and tire rotation done to perfection. My used C-max that I brought had issues with overhead console and after initial parts were not the right fit the reordered parts were replaced perfectly used C-max that I brought had issues with overhead console and after initial parts were not the right fit the reordered parts were replaced perfectly. Thank you Frank and Wayne Ackers crew. Job well done! More