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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,070 Reviews

3,070 Reviews of Wayne Akers Ford - Service Center

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October 19, 2021

Good service, good service, good service, good service Good service, good service, good service, good service good service good service good service good service More

by FLXBUENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni
Oct 19, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2021

good service from technical assistant , He was always attentive to my questions, he is also bilingual and can provide a complete service without limitations to his clients, I am very satisfied with your More

by YUNIELZUBIAURRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josué , Rick Kennedy
Oct 19, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 19, 2021

BEN is the best service manager in the world! Ben always gives 200+ percent and I TRUST his knowledge above all. I never hesitate to put my vehicles in BEN'S hands at Wayne Akers Ford and know I can depend More

by JONAN62693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN
Oct 20, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Oct 20, 2021 -

JONAN62693 responded

Actually I have to bring my truck back in tomorrow for leaking oil all over the place. First time ever! I super disappointed in this as I brought the truck in 1k miles early as we are to leave for a trip at 3am tonight. NOW i have to wait for Wayne Akers to open at 7 to have my truck serviced I'm pissed no reason for xxxxty mechanics and a 100 oil change. Plus my time 1 star for service

October 18, 2021

Was a very bad service, I wasted a two hours and twenty minutes for a change oil service, the service was done and nobody let me now, I was asking about that and nobody now, More

by ARTEBUELNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The cashier in charge
Oct 18, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to leave your feedback on your recent service visit with us. We understand how valuable your time is and we apologize if you were not notified of the completion of your vehicle's service. We always ensure that we consistently streamline our processes to make us more efficient over time and will certainly keep your situation in mind for the future. If you should have any lasting concerns you would like to address with our staff, feel free to include your contact details to social@wayneakers.com and we can have a team member speak with you directly. Thank you.

October 18, 2021

Brought my car in for service and recall notification I was told that it shout be with 3 hrs, was not given a call to notify me about keeping my car over night and as such I had to miss work 1000/day..... More

by KHRIS_KRINGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Oct 18, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide your feedback regarding your recent service visit with us. We understand how valuable your time is and we apologize if you were not notified that your vehicle was going to need an additional day to complete the service. We would like to work with you to gain a resolution and discuss your concerns. Please include your contact details to social@wayneakers.com and we can have a team member speak with you directly. Thank you.

October 18, 2021

I brought my car in for an oil change, breaks, and some Warrenty repairs. I had an 8am appt with an advisor. I was called at 4pm and informed that my car was not ready and needed to be kept over night. I More

by Enigma32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben , Rick Kennedy
Oct 18, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide your feedback regarding your recent service visit with us. We understand how valuable your time is and we apologize if you were not notified that your vehicle was going to need an additional day to complete the service. We would like to work with you to gain a resolution and discuss your concerns. Please include your contact details to social@wayneakers.com and we can have a team member speak with you directly. Thank you.

October 18, 2021

The service was good, and they give me a little discount for and insignificant detail. More

by LAUREANO VISBAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Oct 18, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 18, 2021

One of the BEST, easiest to use and friendliest dealerships I've been to. Great staff. Very helpful More

by garryuzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Oct 18, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 17, 2021

I am disappointed with the service on Friday 10.01.2o21.The wheel nuts on my 2015 Escape were changed. After checking the wheel spanner supplied with the car it does not fit the nuts . I need th More

by Obrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Oct 17, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback from your visit with us, Robert. We do apologize if there seems to be a compatibility issue with the lug nuts on your vehicle. We will certainly be able to help you correct the issue whenever you are available to do so. Please include your contact details and area of concern to social@wayneakers.com and we will have a team member reach out to you directly to gain a resolution with you. Hope to hear from you soon.

October 16, 2021

Service went great. 10 miles later I got a non fixable flat. Tire kingdom 432. Also lost a hub cover More

by ROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Oct 17, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

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