3,070 Reviews of Wayne Akers Ford - Service Center
Good service, good service, good service, good service Good service, good service, good service, good service good service good service good service good service Good service, good service, good service, good service good service good service good service good service More
good service from technical assistant , He was always attentive to my questions, he is also bilingual and can provide a complete service without limitations to his clients, I am very satisfied with your attentive to my questions, he is also bilingual and can provide a complete service without limitations to his clients, I am very satisfied with your attention, very professional … More
BEN is the best service manager in the world! Ben always gives 200+ percent and I TRUST his knowledge above all. I never hesitate to put my vehicles in BEN'S hands at Wayne Akers Ford and know I can depend gives 200+ percent and I TRUST his knowledge above all. I never hesitate to put my vehicles in BEN'S hands at Wayne Akers Ford and know I can depend 100% of the level of service to meet my vehicles needs! More
Was a very bad service, I wasted a two hours and twenty minutes for a change oil service, the service was done and nobody let me now, I was asking about that and nobody now, minutes for a change oil service, the service was done and nobody let me now, I was asking about that and nobody now, More
Brought my car in for service and recall notification I was told that it shout be with 3 hrs, was not given a call to notify me about keeping my car over night and as such I had to miss work 1000/day..... was told that it shout be with 3 hrs, was not given a call to notify me about keeping my car over night and as such I had to miss work 1000/day..... got a call the next day that my vehicle is ready and when I picked it up no sticker to tell me when is my next oil change. More
I brought my car in for an oil change, breaks, and some Warrenty repairs. I had an 8am appt with an advisor. I was called at 4pm and informed that my car was not ready and needed to be kept over night. I Warrenty repairs. I had an 8am appt with an advisor. I was called at 4pm and informed that my car was not ready and needed to be kept over night. I was told if I could get to the dealership by 4:30pm, I would be able to get a rental car, as my repairs were covered under my Warrenty. I was not able to make it by that time, so I didn't get a rental. The next day, after some phone tag, I was told at about 3 pm what needed to be done with my car. I was then told that everything I needed. (Break pads, new rotors, control arms) were back ordered. I asked if I could get a rental, and was told no, because everything is backordered, there is no telling when the parts could come in. I don't understand why it took so long to tell me the job could not be done, there was no reason to keep my car overnight. The whole experience just seemed disorganized. The oil change was 79.99. The invoice mentioned some labor on my breaks, even though i was told they were not serviced. More
I am disappointed with the service on Friday 10.01.2o21.The wheel nuts on my 2015 Escape were changed. After checking the wheel spanner supplied with the car it does not fit the nuts . I need th 10.01.2o21.The wheel nuts on my 2015 Escape were changed. After checking the wheel spanner supplied with the car it does not fit the nuts . I need this situation corrected urgently. Thank you. Robert O'brien. More