Wayne Akers Ford - Service Center

First time there. I traveled 35 minutes from home to go to Wayne Ackers. Kristian was amazing with me, they got to the root of problems and fixed them. He was very kin I traveled 35 minutes from home to go to Wayne Ackers. Kristian was amazing with me, they got to the root of problems and fixed them. He was very kind to me. Helped me. Also, the woman who rented me a loaner was also amazing. Don’t remember her name but she also was kind and patient. So far seems mechanics did great job. It was very expensive but I think it will last a long time to come. My Dad passed away and left it to me. It is a Lincoln 2014 which he took excellent care of and only has 30,000 miles on it. So I want to keep it as long as I can and now think it will last me for quite a while which I know will make my Dad happy! More

Excelente trato, excelente servicio excelente trabajo saben ayudar y aclarar todas las dudas que tienen los clientes saben ayudar y aclarar todas las dudas que tienen los clientes More

Very happy with the customer service at Wayne Akers! Erik is always very helpful, knowledgeable, and always efficient! Thank you Erik! Erik is always very helpful, knowledgeable, and always efficient! Thank you Erik! More

The customer service was ever good ! ! Except the counter she was very unprofessional!! I ask about my rewards and she say I don’t not ! Except the counter she was very unprofessional!! I ask about my rewards and she say I don’t not More

I worked with Mike the majority of the time. Excellent customer service from pulling in to pulling out. Thank you, Mike! Excellent customer service from pulling in to pulling out. Thank you, Mike! More

I would recommend them to service there vehicles all work completed as I asked and on time completed as I asked and on time More

Everything was great. The team was very helpful and nice. I was very pleased with my experience. The team was very helpful and nice. I was very pleased with my experience. More

Returned truck from service with same problem, won’t shift into gear. Left us stranded for hurricane Milton -we found a broken linkage bushing. Thanks for the unsafe feeling your service provided. shift into gear. Left us stranded for hurricane Milton -we found a broken linkage bushing. Thanks for the unsafe feeling your service provided. More

I have had a recall now for a couple of months and I never get a call back when I leave messages. Last time vehicle was in they did not fix my bumper concern either. I have left several messages with s never get a call back when I leave messages. Last time vehicle was in they did not fix my bumper concern either. I have left several messages with service and management and get no return call. More

The service was Fast , great from communication, I received a text message with a video showing the service provide. received a text message with a video showing the service provide. More