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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,074 Reviews

3,074 Reviews of Wayne Akers Ford - Service Center

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November 15, 2021

Bad customer service I have Ever see they ask me for 82 Dollars just put a tag in the front and this is a didn’t told me in the beginning The guy so rude white me and told me I’m Cheap because I don’t want More

by ahmadabushalha
Recommend Dealer
No
Employees Worked With
Idk, Rick Kennedy
Nov 15, 2021 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We are very sorry to hear that you did not receive the top-quality customer service that you deserve from us. We are currently looking into this matter to identify and correct this behavior so that it does not occur in the future. If you should have any lasting concerns, please feel free to include your name, contact information, and nature of any concerns to social@wayneakers.com and a team member will discuss with you further. Thank you.

November 15, 2021

Fast and friendly service. Was quoted a finish time and car was ready before quoted time. More

by LITTLESAM018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 15, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 15, 2021

Very happy with Jim’s service, he promptly took care of my concerns, and made me happy with attention with his service to my concerns, and did everything he promised , great service will definitely come c More

by Wilfredpedraza31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Nov 15, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 14, 2021

Very professional and great customer service they finished the job in one week only I was expecting 15 days minimum I’m very happy More

by Liliana Heflin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 14, 2021 -

Liliana Heflin responded

Very happy with Wayne Akers Ford

November 14, 2021

Giovanny Felix delivers what Wayne Akers is renowned for: “A car dealership where customers’ needs are treated with professionalism and great care.” Thanks Giovanny! Keep up the good work! More

by Meloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanny Felix, Rick Kennedy
Nov 15, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 14, 2021

I always have very nice service and ready for next 5.000 oo miles ! My next car will be from Akers. More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Rick Kennedy
Nov 15, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 13, 2021

Hi ServiceWriter @ Wayne Aker Ford mr. Felix kept in touch with me the whole time during my long wait for an engine for my Ecosport. He made A inconvenient situation tolerable. More

by KellyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Felix
Nov 13, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 13, 2021

A great company is always judged by there employees and I will stop and say BEN represents Wayne Akers, he makes sure all do the best service. Thanks More

by James Kohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan *****
Nov 13, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

Nov 14, 2021 -

James Kohl responded

Looks good to me, you may use it wherever !

November 12, 2021

Yvonne Felix is an outstanding service advisor. He went above and beyond from the time we dropped off our vehicle to pick up. thoroughly explained every step and was patient and communicative. 10 out of 10 More

by loni0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Felix
Nov 12, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 12, 2021

Personal was great. Service was fast and communication was great. Took the van back to work and the driver was great as well More

by DANIEL-ECHEVERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa
Nov 12, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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