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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,074 Reviews
Call Service Center (561) 582-4444

3,074 Reviews of Wayne Akers Ford - Service Center

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November 17, 2021

Yovonne and the the tech Dave O. Took really good care of my truck and made sure everything was working properly before returning it to me. Thanks to them both I got my vehicle back in a timely mannner. More

by marcharies24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix and Dave Olivia
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 17, 2021

The people that work there are nice. Went in for an oil change with an appointment, That took 3 hours and 45 min. I WAS PISSED... More

by niskey1337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle , Rick Kennedy
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback. We are very sorry to hear that you had a lengthy wait for your vehicle's service; I can assure you that this is not the norm. We have forwarded your feedback to our team for review and correction so this does not occur in the future. If you can include your name, contact information, and nature of any concerns to social@wayneakers.com, we will be happy to speak with you. Hope to hear from you soon.

November 17, 2021

Excellent service department. Staff friendly and knowledgeable. My service rep, Ben Buchanan is the best. More

by BENEDETTO11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 16, 2021

Giovanny took the time to speak to me after a new battery was put in my car. I appreciated the manner in which he spoke to me about my car and work done. More

by OCEANTARY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 16, 2021

On time service explanation was on target and easy to understand. Car returned very clean More

by RETDBPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Rick Kennedy
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 16, 2021

Good service and Teresa is excelente she help me I got happy they the best More

by RICELDA1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 16, 2021

Very friendly and honest. My car was returned to me at the time I was promised. More

by GONZALEZDEBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James D
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 16, 2021

Since new ownership, the attention to detail and service has gotten much better and everyone is so helpful and friendly! Thank you! More

by DVDBENJAMIN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edriz
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 16, 2021

They identified the problem and pointed me in a direction to fix it. Even if it was with a different Ford dealership. More

by leon1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 16, 2021

Loyal customer for over 20 years.Always had good Loyal customer for over 20 years. Always had good service. Thanks to all sales and service. More

by MONSTERWHEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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