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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,074 Reviews

3,074 Reviews of Wayne Akers Ford - Service Center

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November 22, 2021

The lady that takes the payments, try to charge me $10 for my first oil change even tho I had 45000 points in my my ford pass, when I ask why she got nervous and at the end was taking only 11000 points fr More

by gerardopinoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with your feedback, Gerardo. We will be happy to look into this matter further with you to ensure that you are completely satisfied with our services. Please include your name, contact information, and nature of any issues to social@wayneakers.com, we will be happy to speak with you directly. Hope to hear from you soon.

November 22, 2021

They treated me like family. Very professional, fast and friendly service. They know how to make loyal customers! More

by DEMISAGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Domino , Rick Kennedy
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 22, 2021

Been coming here for a little over 9 years now, and not once have they done me wrong. Love this dealership will definitely keep coming back. More

by MUNOZ1730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 22, 2021

Wayne aker best way to go better selection is a must great car easy financing customer service are wonderful More

by GJTHELUSCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 22, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 22, 2021

Good dealership and they will take care of your care, and address any concerns that you may have More

by dax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rider helping me was superb , Rick Kennedy
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 22, 2021

Mr. Felix was amazing and took great care of us! It made our “visit” as good as it could be. Thank you! More

by MusictIctoot@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Felix
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 22, 2021

Service writer Giovanni was excellent As far as Service writer Giovanni was excellent As far as replacement parts- no discounts for plus 65yr and up Labor- the mechanic is not making $100 per More

by GAPH2OR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 22, 2021

Everything that we needed was handled professionally and make our transition with new management that much easier! More

by Sw2396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 22, 2021

Exceptional service - reason for visit need met and exceeded. Attended to timely and out within respectable time frame. More

by joesoutar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 23, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 21, 2021

Great service. The man told me a special thing I should purchase to take off rain damage on my car. Can you please have him call me. 5613010690. Mary monroe. I think it was DPT? More

by mmonroefl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 22, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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