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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,074 Reviews
Call Service Center (561) 582-4444

3,074 Reviews of Wayne Akers Ford - Service Center

Sort by
November 24, 2021

The costumer service are very back I drop my truck 8:00 am just for oil change and I have to go over 4:00pm to know about it and wait because wasn’t ready no even the air pressure on the tire they do soo More

by WELLINTON.GONZALEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Report | Print
Nov 24, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback. We know how valuable your time is and we would like to apologize that your vehicle service is running longer than expected. We have forwarded your information and feedback to our executive team for review and immediate correction to see how we can expedite your services. They will be reaching out to you directly for a brief conversation to see how best we can serve you in the future. Have a great holiday!

November 24, 2021

My experience was great as usual. Didn't have to wait too long and everyone was friendly. More

by Acellich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni, Rick Kennedy
Report | Print
Nov 25, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 24, 2021

I have been going to Wayne akers for over 17 . I AM VERY PLEASED WITH THEM. More

by Joan Holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 25, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 24, 2021

Completly satisfed with the job were done the staff all warm heaeted frindly and accomodating espcially the service staff thank you for everything. More

by LRS_0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid, Rick Kennedy
Report | Print
Nov 25, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 23, 2021

Very accommodating! Yovonne Felix was great! He got me in and out in in less than 3 hours with out an appointment More

by VEEDUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
Report | Print
Nov 23, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 23, 2021

The service and other employees were very helpful and they walked me through the total process. They kept me updated on the process. If I had any questions they were there for me. More

by e.koppen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 23, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 23, 2021

They did a good job doing my oil change would come again 10 out of 10 More

by SAMUELJ561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue
Report | Print
Nov 23, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 23, 2021

Very good costumer service,even tho I didn’t make any appointment for my oil change they still took care of my car More

by JOSUEABORJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 24, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 23, 2021

One of the best dealerships I’ve ever gone to. They have One of the best dealerships I’ve ever gone to. They have such exceptional customer service from every aspect. Would highly recommend to purchase you More

by SOLASXXXINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Generally everyone
Report | Print
Nov 24, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 22, 2021

Jim the new advisor is very responsive and reliable changed my mind about the service More

by Claudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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