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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,074 Reviews
Call Service Center (561) 582-4444

3,074 Reviews of Wayne Akers Ford - Service Center

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November 28, 2021

Good dealership. Nice personnel. Good location. Nice showroom. Customer service was very good. Would recommend to others. More

by DSERY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 29, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 28, 2021

This is the Best Dealership ever!!Rolando from sales is This is the Best Dealership ever!! Rolando from sales is fantastic!!! Honest and sincere. David from finance was fast and informative There More

by DSwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in service
Report | Print
Nov 29, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 27, 2021

Your workers were very polite and understanding. They handled my problem in a professional manner. More

by LADYSPUNKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 27, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 26, 2021

People were great, oil change took 1.5 hrs to complete. Holiday short staffed excuse More

by BARKKRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa, Maria
Report | Print
Nov 26, 2021 -

Wayne Akers Ford responded

Thank you very much for your feedback! We thank you for your patience as we work to streamline our processes for the future. Have a great day!

November 25, 2021

This time around very excellent service no need to have to call multiple times to have updated about my vehicle. More

by BONNIE.FAZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 26, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 25, 2021

You guys rock!! Very nice service thanks for going the extra mile much appreciate it More

by HIPPIE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 26, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 25, 2021

I have been coming to Wayne Akers for about 35 years. Service is always great. More

by BILLCO243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edriz Solares
Report | Print
Nov 26, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 25, 2021

Jobani me trató con respeto y muy profesional prefiero pagar un poco más pero tengo un trabajo bien echo More

by VENSOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jobani es in
Report | Print
Nov 26, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 25, 2021

Thanks to my service Adviser Ben Buchanan - always personable and ready to keep my 2003 F150 SVT Lightning on the road! This was only Lube and a belt. More

by Support20
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
Report | Print
Nov 26, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 24, 2021

Did the minimum they had to do , did not solve the issues with vehicle, 160 dollars for little or no benefit didn’t even get a car wash. More

by Lcadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
Nov 24, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback on your recent service visit with us. We are very sorry to hear that the service issues you are experiencing have not yet been rectified but we are here to help. We have forwarded your feedback to our team for review and correction. In order for us to ensure contact with you, please include your name, contact information, and nature of any concern to social@wayneakers.com and we will be happy to help you. Hope to hear from you soon.

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