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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,074 Reviews

3,074 Reviews of Wayne Akers Ford - Service Center

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December 11, 2021

The best Ford dealer in the area but facility is dated. The service person polite and professional. I asked for oil change and got a full service…filters, tire rotation etc. I am happy I got it but it woul More

by Ledgemoorgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Wayne Akers Ford responded

We sincerely appreciate your time and response. We will be here for any needs you should have in the future. Have a wonderful day!

December 11, 2021

I like this dealer because they treated everyone like they really want to help people with respect and friendship More

by J.GALINDO1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Dec 11, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 11, 2021

Greeted when I pull in for service. Service advisor sees me within 5 minutes. The greeter in the dealership is well poised, professional, well dressed and well spoken. The communication and hospitality is More

by Jojophe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Josue Galindo, Jim Domino, Faith Vanhof, Tracy Jenkins, Alex Hobgood
Dec 13, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 10, 2021

Never pick up the phone, I had to drive there to find out the status on my car but only to find out it wasn’t even ready after a week. More

by Ovilma.sophia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Grosso
Dec 10, 2021 -

Wayne Akers Ford responded

Thank you for your consideration. We will be happy to get attention on this matter for you and we have already started by forwarding your information and feedback to our leadership team for review and expedition. They will be reaching out to you directly to ensure that you are completely satisfied; in order for them to be able to get in touch with you, please include your name, contact information, and nature of any concerns to social@wayneakers.com and we will be happy to discuss. Hope to hear back from you soon.

December 10, 2021

Mr Felix is great and knowledgeable I be back because of him great customer service I will recommend to anyone More

by ELIXIR_22_PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 10, 2021

Derek and Lalla were awesome! I would recommend them to anyone. Wayne Akers is the place to go More

by RINTOULCAPITAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lalla
Dec 11, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 10, 2021

Ben, Danielle, Zulma = A+Couldn’t be happier with the Ben, Danielle, Zulma = A+ Couldn’t be happier with the customer service at this dealership. More

by Tom Scanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 10, 2021

Giovani took such good care of my issue. I really appreciate it. I do all my service with y’all. More

by RLOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 09, 2021

Thanks for your assistance and service the people are amazing, make me felling grateful thanks thanks More

by BENYINSTALLATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 09, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 09, 2021

Understood my what I want and received a discount very good dealship to work with I only buy from this very strong working company they hear everything you worry about. RH More

by sandrahall748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 09, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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