Wayne Akers Ford - Service Center

Great experience having the service preformed on our vehicle. Very personable and timely with the service. vehicle. Very personable and timely with the service. More

It was ok, but they did not top off washer fluid, check the steering wheel buttons that were also listed as an issue, was suppose to be ready Saturday, but no word from them, so had to call them Monday. An the steering wheel buttons that were also listed as an issue, was suppose to be ready Saturday, but no word from them, so had to call them Monday. And when I called I had to wait for advisor to call me instead of them just looking up status. More

Danielle is an amazing employee, she is always nice and professional. , very courteous and welcoming. professional. , very courteous and welcoming. More

Prompt, efficient service. I appreciated the phone call after diagnosis before treatment of the tire. after diagnosis before treatment of the tire. More

Fast service and truck was finished on time, and excellent customer service with pick up and drop off. excellent customer service with pick up and drop off. More

Very helpful and quick to get me setup for service. Clean waiting lobby with comfortable seating waiting lobby with comfortable seating More

Stopped by there service center to ask about getting a minor issue repaired under the cars warranty. I only intended to make an appointment, but the gal, behind the counter, immediately checked if they ha minor issue repaired under the cars warranty. I only intended to make an appointment, but the gal, behind the counter, immediately checked if they had the needed part and then called two techs. One was available at that moment, so they pulled my car into the shop and had the part replaced under an hour! Wow, that's service. More

Lots of inconsistencies, between the parts and service Dept (Joseway). Not even the key was replaced, minor belt, keypad wasn’t fixed. I was given false info on the manifold with a lot of excuses about i Dept (Joseway). Not even the key was replaced, minor belt, keypad wasn’t fixed. I was given false info on the manifold with a lot of excuses about it Not being back ordered and then one popped up from a customer who may have declined the service. This was an awe filled experience and my car was returned without fixing and charge from Mon-Thurs almost a week incurring hotel charges waiting for my vehicle which I thought maybe Wed my truck would have come back completed. I had To also request the diagnostic paper cuz non was given. Finally, my brother from Georgia spoke to Lenny in charge of operations More

Great service, they know what they are doing! Truck was in a side swipe and they found the same doors and painted it to perfection! Looks like a brand new truck, couldn’t of be more happier! Chris the body in a side swipe and they found the same doors and painted it to perfection! Looks like a brand new truck, couldn’t of be more happier! Chris the body shop manager was on this and exceeded my expectations! More

My dare was fixed within an hour. Waiting area was comfortable , had bending machines and coffee. comfortable , had bending machines and coffee. More