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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,897 Reviews
Call Service Center (561) 582-4444

2,897 Reviews of Wayne Akers Ford - Service Center

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November 03, 2021

I’ve trusted Wayne Akers with my cars for over 10 years! They are friendly, honest and set reasonable expectations. I’m very happy with everyone in the service department! More

by MELISSASTILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
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Nov 03, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 03, 2021

Customer service is always superb. Very attentive with constant follow up on our vehicles. Wayne Akers Ford will be our to go to place for our vehicles services. Thank you all so much. 😊 More

by ABELWRODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 04, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 03, 2021

My service advisor is the greatest I’ve ever had, Frank is a fantastic advisor, and customer service personnel. I highly recommend Wayne acres Ford and frank as my service advisor. More

by DSwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, service advisor, Rick Kennedy
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Nov 03, 2021 -

DSwan responded

My service advisor is the greatest I’ve ever had, Frank is a fantastic advisor, and customer service personnel. I highly recommend Wayne acres Ford and frank as my service advisor.

Nov 03, 2021 -

DSwan responded

My service advisor is the greatest I’ve ever had, Frank is a fantastic advisor, and customer service personnel. I highly recommend Wayne acres Ford and frank as my service advisor.

November 03, 2021

Very responsive and good problem solvers. My service advisor Yovanny keeps me informed of the issues and solutions and gets things done properly and quickly. More

by JEFF L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 04, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 02, 2021

The service manager was very informative & responsive. He did great at communicating with me by email. More

by MHASER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
Report | Print
Nov 02, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 02, 2021

I waited 2 hours for a scheduled appointment. My computer chip was not restarted and I still have lights coming on for no reason More

by KEVIN@BOCADETOX.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Report | Print
Nov 02, 2021 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We do sincerely apologize for any inconvenience that this may have caused you. If you are able to bring your vehicle back to us, we will be happy to have our service technicians look into this matter for you. If you are unable to stop by, feel free to provide your name, contact information, and nature of any concerns to social@wayneakers.com and we will be happy to speak with you. Hope to hear from you soon.

November 02, 2021

Fantastic! In and out no problems. Best team I’ve dealt with in a long time! More

by MarieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of service and the technician who worked on my vehicle
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Nov 02, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 02, 2021

Fast service. James is very knowledgeable and pleasant. The lady that answered the phone was wonderful got me in for my service as I need to travel this week. Will use your services More

by RODGERG362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 02, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 02, 2021

Great, fast service. Had a easy drop off got everything done contacted me as soon as it was finished. More

by S.BRANDON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edriz and Ben
Report | Print
Nov 02, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 02, 2021

Worst experience ever in a dealership.Starting with the Worst experience ever in a dealership. Starting with the service advisor and workmanship on my truck More

by ZACKFELIX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Report | Print
Nov 03, 2021 -

Wayne Akers Ford responded

Thank you for your feedback. We do apologize if your expectations did not match your experience but we are here to help turn that around with you. Please include your name, contact information, and nature of any concerns to social@wayneakers.com and we will have a member of our executive team speak with you to reach a resolution. Hope to hear from you soon.

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