Back

Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,898 Reviews

2,898 Reviews of Wayne Akers Ford - Service Center

Sort by
November 13, 2021

Hi ServiceWriter @ Wayne Aker Ford mr. Felix kept in touch with me the whole time during my long wait for an engine for my Ecosport. He made A inconvenient situation tolerable. More

by KellyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Felix
Nov 13, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 13, 2021

A great company is always judged by there employees and I will stop and say BEN represents Wayne Akers, he makes sure all do the best service. Thanks More

by James Kohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan *****
Nov 13, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

Nov 14, 2021 -

James Kohl responded

Looks good to me, you may use it wherever !

November 12, 2021

Yvonne Felix is an outstanding service advisor. He went above and beyond from the time we dropped off our vehicle to pick up. thoroughly explained every step and was patient and communicative. 10 out of 10 More

by loni0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Felix
Nov 12, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 12, 2021

Personal was great. Service was fast and communication was great. Took the van back to work and the driver was great as well More

by DANIEL-ECHEVERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa
Nov 12, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 12, 2021

Keep the good service please but need more mechanic to accelerate the vehicle’s return More

by René soler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean domino , Rick Kennedy
Nov 12, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2021

I brought truck in for a recall issue. Took 10 days for repair. $900 in rental car fees. Car was cleaned the day prior to dropping off at dealer. Car returned to me filthy, oil and grease all round engine More

by KEVIN.ARGOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben - service writer, excellent
Nov 12, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback. We will be happy to speak with you further regarding this matter whenever is convenient for you. We want to ensure that you are 100% satisfied with our services and staff now and in the future. Feel free to include your name, contact information, and nature of any concerns to social@wayneakers.com, and we will reach out to you. Hope to hear from you soon.

November 11, 2021

Great experience with the service team. My appointment was on time and the service was completed within a reasonable period of time More

by SMCDULIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue, Rick Kennedy
Nov 11, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 11, 2021

Great advisers and attention to detail took care of my daughters car and couldn’t be happier More

by dcmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Santiago
Nov 12, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 11, 2021

They were very helpful I ask for ride home and pick me up they did that and they work on my car as schedule and they told me there one part that have to order they call me when part is in I am happy More

by dabramowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 12, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 11, 2021

Super great service. Everyone was very nice and helpful. Thanks to everyone evolved. See you next time More

by sduran47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 12, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

...
256
...