Wayne Akers Ford - Service Center

Great service Advisor Yvonne Felix, he is always courteous to my needs within a timely manner. Thank you also to the Service Department for their great work. courteous to my needs within a timely manner. Thank you also to the Service Department for their great work. More

Danielle was WONDERFUL and the Service was timely and complete Blah blah blah blah blah … complete Blah blah blah blah blah … More

Had oil change and tire rotation done to perfection. My used C-max that I brought had issues with overhead console and after initial parts were not the right fit the reordered parts were replaced perfectly used C-max that I brought had issues with overhead console and after initial parts were not the right fit the reordered parts were replaced perfectly. Thank you Frank and Wayne Ackers crew. Job well done! More

Car not running like it should check engine light is on, wasn’t on previously wasn’t on previously More

Nice work my air bag finally good now the only thins Is I can’t go over 80 speed they didn’t fix it can’t go over 80 speed they didn’t fix it More

Love this dealership! We drive 30 minutes to this dealership when there is another one 5 minutes from our house due to how helpful and nice the staff is here. They always do great work and are honest dealership when there is another one 5 minutes from our house due to how helpful and nice the staff is here. They always do great work and are honest. More

After arriving early and waiting to talk to someone I made my way to the lounge and waited for Danielle to come and greet me. Danielle upon meeting me was very polite and friendly. She asked me a few q made my way to the lounge and waited for Danielle to come and greet me. Danielle upon meeting me was very polite and friendly. She asked me a few questions and then was off to take care of my requests. We both replied it was nice meeting you. Danielle took care of my requests including the wash. Thank you and see you in December. More

My service advisor Yovonne Felix went above and beyond to get my car back in proper working condition. He spent his lunchtime, breaks and after hours diligently working to get thru to my extended warranty co get my car back in proper working condition. He spent his lunchtime, breaks and after hours diligently working to get thru to my extended warranty company, giving us valuable recommendations and advise and being very professional. Highly recommend you not only go to Wayne Akers but that you curate Yovonne as your service advisor!! More

There appear to many employees, but few who actually engage the customer in both the service and sales areas. engage the customer in both the service and sales areas. More

Theresa didn't want to take me even though I had an appointment: wanted to go to lunch instead even though it clearly showed on the board that my appointment was with her. Customer service is terrible appointment: wanted to go to lunch instead even though it clearly showed on the board that my appointment was with her. Customer service is terrible and I had called the dealership for like 2 weeks straight and no answer was very behind on my oil change More