Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,632 Reviews
Call Service Center (561) 582-4444

2,632 Reviews of Wayne Akers Ford - Service Center

Sort by
October 18, 2021

The service was good, and they give me a little discount for and insignificant detail. More

by LAUREANO VISBAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 18, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Helpful
October 18, 2021

One of the BEST, easiest to use and friendliest dealerships I've been to. Great staff. Very helpful More

by garryuzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 18, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Helpful
October 17, 2021

I am disappointed with the service on Friday 10.01.2o21.The wheel nuts on my 2015 Escape were changed. After checking the wheel spanner supplied with the car it does not fit the nuts . I need th More

by Obrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Oct 17, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback from your visit with us, Robert. We do apologize if there seems to be a compatibility issue with the lug nuts on your vehicle. We will certainly be able to help you correct the issue whenever you are available to do so. Please include your contact details and area of concern to social@wayneakers.com and we will have a team member reach out to you directly to gain a resolution with you. Hope to hear from you soon.

Helpful
October 16, 2021

Service went great. 10 miles later I got a non fixable flat. Tire kingdom 432. Also lost a hub cover More

by ROB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 17, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

Helpful
October 15, 2021

Courtesy during drop off and pick up. Necessary information was provided in a timely manner. More

by mikemillerperforms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara?
Report | Print
Oct 15, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Helpful
October 15, 2021

Didn't know how to patch a mud tire an tried to oversell for new ones. I even called the tire company to have them explain it was fine to patch tire that was in 2 inch from sidewall but your mechanic did wa More

by BADNOJOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Report | Print
Oct 15, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide feedback on your recent service inquiry. We would like to help with anything that was not fully explained to you in regards to the ability to patch your tire. If you include your contact details to social@wayneakers.com and specific questions, we will be happy to have you speak with a team member directly to help with anything you need. Hope to hear from you soon.

Helpful
October 15, 2021

Dealing with your dealership from the service writer to the rental car department and even the cashier was an absolute pleasure. I wouldn’t go to any other Ford dealership. What your doing keep it up. 5sta More

by davidjablon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Felix 5+ stars and the cashier. Fantastic , Rick Kennedy
Report | Print
Oct 16, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Helpful
October 15, 2021

Great service helpfull staff and a nice atmosphere fantastic waiting room with a lot of options for snacks and drinks More

by ANARCIA.36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geovani
Report | Print
Oct 16, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

Helpful
October 15, 2021

Polite, responsive and attentive. Theresa my advisor was great. Mariel in the waiting area keep me posted on my vehicles status as for she knew I had to get back to work. Thank you. More

by ZUOMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariel, Theresa, Dawn S
Report | Print
Oct 16, 2021 -

Wayne Akers Ford responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

Helpful
October 15, 2021

Take my car for a oil change and they did a reliable and fast service i highly recomend Wayne Akers for you services More

by lumasan45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 16, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

Helpful
1
...
239
240
241
...
264