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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,922 Reviews
Call Service Center (561) 582-4444

2,923 Reviews of Wayne Akers Ford - Service Center

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January 29, 2022

Finally I was able to get my truck back and the battery started me up, after about one month of servicing. Thank you Jim Domino. More

by Zjwanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
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Jan 29, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 28, 2022

I Had to wait there inside for 5 hours. I requested a ride home that morning. They never gave me my ride home. More

by Hooton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2022 -

Wayne Akers Ford responded

Thank you for your feedback. We do apologize for your wait time during your vehicle's service. We will be happy to have you speak with our service leaders regarding this matter. In order to accomplish that, we will need your full name, contact information, and nature of any concerns emailed to social@wayneakers.com. Hope to hear back from you soon.

January 28, 2022

The gentleman who did the service for my car was amazing. He really help me out guided me in the right direction to what I need to have done. I couldn’t be happier More

by seth.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Domino
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Jan 28, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 28, 2022

Great Staff although sometimes over booked. Sales teams however are excellent, worked with JJ at the Fleet department for our truck. More

by LESPINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 28, 2022

Bought 4 new tires, had recall on airbag done and put on 4 new tire pressure sensors More

by Gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 28, 2022

Excellent service.Ben is my service advisor. He always goes above and beyond to help me keep my vehicle in top condition. Quality service at competitive prices. I've been dealing with Wayne Akers since 19 More

by CAROLCAPANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 28, 2022

Josue did an amazing job following up and getting all the necessary resources together. The technician Foreman, Jesse, took the time to ride with me in the car and ascertain where the noise was coming from. More

by jp_er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse, Josue Galindo, Faith Vanhof, Mariel Gonzalez
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Jan 28, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 28, 2022

The worse place ever will never recommend it they install power windows on a truck I bought and for order to operate them have to turn the air conditioner on if not power windows Does not work. More

by Guzlagm81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Domino
Report | Print
Jan 28, 2022 -

Wayne Akers Ford responded

Thank you for your feedback. We will be happy to have you speak with our service leaders about your experience. We have already forwarded your information and contribution to the team who will be contacting you. In order to ensure that they get in touch with you successfully, please provide us with your full name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

January 27, 2022

I bypass two other Ford dealers to go to Wayne Akers service. They make me comfortable, keep me informed, everyone is nice, pricing is fair. For preventive maintenance this is the only dealer I'll go to More

by MMMM2323!
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 27, 2022

Good customer service provide , very helpful concerning my inquiries, and my time waiting it was perfect. More

by SWEETKIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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