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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,926 Reviews

2,926 Reviews of Wayne Akers Ford - Service Center

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February 05, 2022

Great experience and excellent customer service. I have been a customer for many years both in service and sales More

by IGJOE508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Feb 05, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 05, 2022

Weren’t you supposed to send someone to fix the window key in my car? More

by NURSMARGIE
Recommend Dealer
Yes
Employees Worked With
Josue Galindo
Feb 05, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (NURSMARGIE). To help our leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 05, 2022

The Service Representative Ben and crew works well with clients to make sure needs are met. Thanks More

by SUNBECKER
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 04, 2022

Excellent service overall. Fast, attentive, clean. It is hard to feel safe in a pandemic when servicing your car, but this dealer did a great job making you feel safe More

by MARIOQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 04, 2022

They went above and beyond for me but I hate when you They went above and beyond for me but I hate when you make me right reviews I don’t have time for this bull crap just let me give the people five s More

by NAIRBMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Wayne Akers Ford responded

Thank you! The feedback from the experience that you provide is invaluable to us as an organization. It acts as a gauge to determine if the core values we instill in our staff translate to the customer. We understand that it may at times be tedious but your contribution is more important than you can imagine. Thank you again for your time and it will be our pleasure to serve you again in the future!

February 04, 2022

Swift completion of service. Comfortable waiting room, good coffee, no grease or dirt tracked into the car More

by ADNEHOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 03, 2022

Yvonne is the best service advisor, he was very professional and knowledgeable, thank you for the excellent service More

by tatowings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 03, 2022

I am glad the service department is still working; is very convenient to me since I live near by. But there is no inventory out in the lot , is sad. More

by FREDO561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Wayne Akers Ford responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 03, 2022

Our Escape battery went down while arriving for vacations. We called the service department and spoke to Jim who told us he would do his best to repair it fast even it was a busy Monday morning. He More

by YVESPELLETIER50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle bus driver very kind., Jim Domino, Mariel Gonzalez
Feb 03, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 03, 2022

great person who helped me took only one day to finish job picked me ip More

by MIDW1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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