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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,926 Reviews

2,926 Reviews of Wayne Akers Ford - Service Center

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February 14, 2022

Was quick and easy they knew I was in a hurry but the problem was not solved More

by TODD54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 13, 2022

Friendly personal, prompt service, have always had a good experience with the sales and service departments. More

by RJTPOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Feb 14, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2022

Service was great and they communicated very well with me. They gave me accurate lead times for when my truck would be done. More

by parker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 12, 2022

Our service guy was great! Paid attention to our needs and was very respectful of our time. More

by RICHGRANDY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Feb 12, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 12, 2022

Good service. Good ride home and good pick up. Easy check out. Nice people. ye More

by ruark58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves, Mariel Gonzalez
Feb 12, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 12, 2022

I have dealt with Wayne Akers since 1988. Excellent service department. Quality workmanship. Friendly staff. More

by CAROLCAPANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 11, 2022

Oil change was quick had an issue with a piece that came off my truck they resolved the issue piece will be ordered good work thanks More

by RIVAS927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo, Frank Nieves
Feb 11, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2022

Everything was handled very well . Ben was very polite and helpful with all matters. I hope you keep Ben around. Till the next time. Thanks More

by USL488H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2022

Always expensive. Don't even know what "misc charges" are on the bill. They're more expensive than Delray Ford. More

by fahmi.w77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof
Feb 11, 2022 -

Wayne Akers Ford responded

Thank you for your contribution. We will be happy to assist you in connecting with our service team if you have questions for them. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (fahmi.w77). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 11, 2022

Efficient, friendly and they treat my truck with the utmost love and care. Although I did not purchase my truck through them, I can not imagine a better place to service my vehicle. They handled my reca More

by DANCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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