Wayne Akers Ford - Service Center

Frank Nieves was excellent. Timely communication and set realistic expectations for when service would be done. Timely communication and set realistic expectations for when service would be done. More

Highly reliable, completed service as promised. Clean, neat job that was beautifully done. Enjoyed doing business with them. Clean, neat job that was beautifully done. Enjoyed doing business with them. More

My car was in a terrible collision when I was hit by a driver who did not yield right of way and was ticketed. The appraiser and adjuster for Allstate gave me choices for where my vehicle could be repaire driver who did not yield right of way and was ticketed. The appraiser and adjuster for Allstate gave me choices for where my vehicle could be repaired. On the recommendations of friends, I chose the Wayne Akers Collision Center and could not be anymore pleased by their work. The job is outstanding. The rear driver side door and same side wheel well were impacted severely and I had my doubts. My car looks better than before the accident. They did a truly amazing job. It drives smooth and quiet. I thought my car would never be the same again and they provided an extensive warranty for the repairs. They kept me fully posted on the status of repairs and part availability. In these times of the Pandemic, there is a part shortage so I knew it would take a long time. They also uncovered further damage and had Geico come out to re-evaluate and pay for the additional expense. I am very happy with the job they did and especially my adjuster Kelly who sent frequent text messages updating me on progress. I got my rental car from Enterprise which has an office on site in the collision center. I was able to return my rental car there and pick up my repaired vehicle. Thank you Wayne Akers Ford for repairing my Prius which was not even purchased there. I could not be more pleased with the repairs and the car looks better than when I bought it thanks to Kelly and their amazing staff. More

Service advisor Ben is excellent. The cost was a little bit more than anticipated but it’s my fault for not asking for estimates The cost was a little bit more than anticipated but it’s my fault for not asking for estimates More

My tech was great and helping me with my vehicle. He went out of his way He went out of his way More

The whole experience has been a pleasure. From explaining what was wrong and what they can do to actually doing it. My truck runs great now! From explaining what was wrong and what they can do to actually doing it. My truck runs great now! More

Most people tend to only write negative reviews, but this is a life safety review. Went in for "the works" and drove off with a loose wheel, which I caught quickly. Imagine what could have happened if I kept is a life safety review. Went in for "the works" and drove off with a loose wheel, which I caught quickly. Imagine what could have happened if I kept driving? Could have been a serious injury or death on top of vehicle damage. 2 tires were inflated to 37psi, 1 was 31psi and 4th was 33psi. Makes me wonder if they put the correct amount of oil in the correct area. More

Dealership is horrible. Called since 12pm Saturday with no call back. Guy today was great Called since 12pm Saturday with no call back. Guy today was great More

Yovonne provided excellent service. The service bill was accurate and well explained. All concerns were explained. The service bill was accurate and well explained. All concerns were explained. More

Top of the line service professional service center frendle staff well trane and know there jobs.. thank you all for the coffee .. Roy Rouse. frendle staff well trane and know there jobs.. thank you all for the coffee .. Roy Rouse. More