Wayne Akers Ford - Service Center

Despite my previous review, I was not contacted by the service manager or anyone from the leadership team as their response had stated! So I did purchase a brand new truck from another Ford dealership an service manager or anyone from the leadership team as their response had stated! So I did purchase a brand new truck from another Ford dealership and was very happy with the experience. I will not be doing any business from Wayne Akers Ford in the future. More

It was a good experience. The vehicle was repaired within the original estimated time. Thanks The vehicle was repaired within the original estimated time. Thanks More

This place deserves 0 stars. Do yourself a favor and do not pick this dealership to repair your vehicle once it’s been in a collision. They will your vehicle for over two months Do yourself a favor and do not pick this dealership to repair your vehicle once it’s been in a collision. They will your vehicle for over two months and return it to you still unfinished.Aside from the receptionist they have the most worst customer service in the world, they will give you every excuse in the book to why your vehicle isn’t done yet. DID I MENTION apparently they have only 1 guy In the whole body shop who works on frames. Horrible place!!!! I’m still waiting for my vehicle to be finished. More

Very happy with the service I get there never had a complaint about the service I received there. complaint about the service I received there. More

Service was exceptional and I was very pleased with my agent, he was very informative and I felt he really cared. agent, he was very informative and I felt he really cared. More

they were responsive the the problem with my truck. Also repair it it the time they said they would. Also repair it it the time they said they would. More

Had car in shop 3 times in 10 weeks, same problem. . they lie about it and say it was a different problem each time... pep boys says they are lying about it, same problem they didn't fix first time, c . they lie about it and say it was a different problem each time... pep boys says they are lying about it, same problem they didn't fix first time, changing me 1200 dollars!!!! Never buy a ford again!!!!!!! More

Very efficient place to have your vehicle serviced. Would recommend it to others. Danielle, Was very Professional. And very prompt in getting service completed. Would recommend it to others. Danielle, Was very Professional. And very prompt in getting service completed. More

Very Great ,Friendly and Excellent Customer Service. Managers Lenny , Dave and Service writer Ben always out go of their way to make you feel comfortable and special. Highly recommend. Managers Lenny , Dave and Service writer Ben always out go of their way to make you feel comfortable and special. Highly recommend. More

I had a problem with starting the car. The service rep was very responsible and honest and the fix was quite inexpensive. I typically don't use dealerships for service, but Wayne Akers has The service rep was very responsible and honest and the fix was quite inexpensive. I typically don't use dealerships for service, but Wayne Akers has been a good choice the last number of times I've needed service and or repair More