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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,928 Reviews

2,928 Reviews of Wayne Akers Ford - Service Center

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March 10, 2022

Ben in the service department was great and took care of all my needs. Thank you. More

by Miika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 10, 2022

Good service . Everyone was very polite. The waiting room was very comfortable. As busy as it was I was happy with my decent length of my wait More

by DJCMISTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Jenkins
Mar 10, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 09, 2022

They are not very good at what they do I paid 1020 the first time to not have nothing done right I still didn’t even have my fluid put in my car and I ask for that also then I had to pay another 220 for t More

by TANSISHADD7652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Nieves, Jim Domino
Mar 09, 2022 -

Wayne Akers Ford responded

Thank you for your contribution. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 09, 2022

I had good results with the Collision Center, particularly Mr Dennis who had our van fixed. More

by ajadotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 09, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 09, 2022

Yovanne is a great service advisor and takes care of our F-150 like it was his own. And we're looking forward to enjoying our new PHEV Escape! More

by JEFF L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 09, 2022

Staff were polite, knowledgeable and expediant. It was a pleasure dealing with Jim D in the service center. More

by destefno09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Mar 09, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 09, 2022

Mr Felix is very dedicated to helping his customers. He tries hard to fix the problem. More

by ICHFDOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 08, 2022

Always a good experience taking my Focus in for service. I have been going to them for 9 years now. I never feel pressured to do anything that doesn’t need to be done, and their prices are always reasonable More

by G280ZX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Mar 08, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 08, 2022

Usually excellent but this time a couple needed service items were not done. I have to return to get them done. More

by SPRANKLEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 07, 2022

Felix communicated with me well, keeping me apprised of the status of my Ford truck. More

by SDBLUESTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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