Wayne Akers Ford - Service Center

I could not have been happier with my experience. Steve was my service advisor. He told me The maintenance would take about two hours. I settled in to do some work. 90 minutes later, he told me the t Steve was my service advisor. He told me The maintenance would take about two hours. I settled in to do some work. 90 minutes later, he told me the truck was ready. I didn’t even have time to finish my work! Maybe you guys should slow down next time! More

Clean dealership that has good customer service every time I come into the service department. Good communication and fast turnaround. time I come into the service department. Good communication and fast turnaround. More

Can’t get a hold of anyone. No-one returns calls. Everyone but Erik seems to be playing on their phones and not interested in the customer experience. Can’t schedule an appointm No-one returns calls. Everyone but Erik seems to be playing on their phones and not interested in the customer experience. Can’t schedule an appointment for service without having to go in person because the phones are never answered. More

Yankiel, my Service Advisor did an excellent job fitting my vehicle into the service schedule when my vehicle was towed in without an appointment. He kept me informed throughout the process and did a grea my vehicle into the service schedule when my vehicle was towed in without an appointment. He kept me informed throughout the process and did a great job getting the vehicle fixed timely. Very professional and helpful. More

Had great service wait time not to long. Everyone freindly.waiting room comfortable. Good place to go for service. Everyone freindly.waiting room comfortable. Good place to go for service. More

The process was so easy and stress free. I will definitely continue to use this location! Everyone was very nice and extremely helpful. I will definitely continue to use this location! Everyone was very nice and extremely helpful. More

Wayne Akers ford is a great place to purchase your next Ford. I am very pleased not only with the sales but the service dept as well. Ford. I am very pleased not only with the sales but the service dept as well. More

Good Custumer service ! Mr. Bens is the best !! He call me for info about ny car same day and explain me everything about my car Mr. Bens is the best !! He call me for info about ny car same day and explain me everything about my car More

No communication and one answer the phones . No one call the consumer back when you leave a message No one call the consumer back when you leave a message More

Best service department professional staff awesome waiting lounges service advisers eager to help customer service out standing would recommend to others waiting lounges service advisers eager to help customer service out standing would recommend to others More