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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,928 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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April 26, 2022

My service professional, Jim Domino, was friendly, helpful and professional. He got my car in and out quickly with the job completed to my satisfaction. Very happy with the service. More

by EHEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Apr 26, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 26, 2022

They took my vehicle on time and finished on their estimated time. They explained everything that was done. More

by NHSMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew heitzman
Apr 26, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 25, 2022

Service was great, bed was awesome, but I had to wait 1 hr for the shuttle to take me home, wasn't happy I called a Uber when it was time to pick the car up. More

by kevinhowells2010
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 23, 2022

Eric was courteous and attentive. Vehicle was ready when promised. Had an appointment was early. More

by rdclan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 23, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 23, 2022

Had a great experience, was a little expensive but everything is these days. Giovani was a please to work with- More

by cyrus.hassibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

cyrus.hassibi responded

Thanks or everything

April 23, 2022

Great customer service and friendly staff. They were very professional with my brake recall and checked oil leak recall as well. More

by TRACYKOCH1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Apr 23, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 22, 2022

Eric Hoffmann was absolutely stellar. I went to a competitor first and they were horrible in terms of how they treat their customers. Eric listened to me, was patient, and was in constant More

by Trice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hoffmann
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 22, 2022

Danielle keep me informed of everything, as the parts took almost a month to come in More

by JBWAYTOGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 22, 2022

When I arrived they couldn't find my appt. . Yovonne Felix got me in and out same day. Thumbs up! More

by Dalehdmac1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 22, 2022

First time service customer. Very happy with Eric, the service performed, large clean waiting area, and everyone was very professional and pleasant. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Marta , Faith Vanhof
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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