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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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May 09, 2022

Car was finished in the amount of time stated. Everyone was very personable and friendly. My first time having service at this dealership. Will return for my schedule maintenance. Very pleased . More

by Erlll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Bassford
May 10, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 06, 2022

They left their paper floor mat and plastic seat cover crumpled up on the passenger seat. Come on. Throw out your own trash. Also, I was charged $199 for a diagnostic test for my Check Engine Light. I More

by roystreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Wayne Akers Ford responded

Thank you, Roy. Your feedback has been shared with our service leaders to ensure your satisfaction. Enjoy your day.

May 06, 2022

My vehicle was brought in for service due to a recall letter. Besides checking the status of the recall problem, the Service Dept. Did a complete check of the engine cover and other areas of the engine. More

by LEE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
May 06, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2022

I've been servicing my Fords here since 2015. Very professional, courteous and aware of my time. More

by coffeym16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
May 05, 2022 -

coffeym16 responded

Thanks from a satisfied customer!

May 05, 2022

Danielle is always smiling and gives a friendly, worry free experience. Recommend all my friends and family to her. More

by SHALYN.LALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 05, 2022

They kept me appraised of the situation and got my car back before I expected. More

by Simmelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
May 05, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2022

I have grown quite fond of the Wayne Akers repair facility. Great work without the hassle. Very consistent. Would highly recommend. Thanks WA More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves
May 04, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 04, 2022

Friendly staff and great environment with some great Columbian & Decaf coffee. Really glad my flat tire was fixable. More

by JEANJULIENF
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof
May 04, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 04, 2022

Schedule oil change and waited on my car and it went smoothly. I recently have an issue with my iPhone map not working with my GPS although everything else does and asked for help. Intake didn’t know, r More

by JOHNSON.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New guy
May 04, 2022 -

Wayne Akers Ford responded

We appreciate your response and will be here for any needs you should have in the future. Our leaders have your contribution and will be reviewing the matter. Be well.

May 04, 2022

Knowledgeable service people and quality work on time. Addressed concerns that I had. Comfortable waiting area More

by barthh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 04, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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