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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews
Call Service Center (561) 582-4444

2,930 Reviews of Wayne Akers Ford - Service Center

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May 12, 2022

It’s my second computer so that is frustrating but could not asked for more from Jim in service. Appreciated him very much More

by TGROGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
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May 13, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2022

Great job and communication, parts available right away, I like the fact that there is no traffic on services More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
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May 11, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 11, 2022

The customer service received was great. My service was completed in a timely manner and I appreciated that. More

by jyharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 11, 2022

As per usual, my main service man, Ben Buchanan, did not disappoint. I pulled in for advice on my tires and he confirmed that I was due for a new set. He ordered my new tires and they were installed promptl More

by JoAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 12, 2022 -

JoAnn responded

For more than 25 years Wayne Akers has been the dealership I know I can count on for sales, and more importantly, service.

May 10, 2022

Ben my service writer always makes sure my SUV is taken care every time I bring it in for service More

by PP.OLYMPICCAPITAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022

Experience was easy, and efficient. I would definitely recommend the Service Department at Wayne Akers Ford to everyone. More

by Rtinari44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022

Everything is always simple and without hassle. Yovonne is a pleasure to do business with. More

by john@rpawindows.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022

I only really dealt with one person, Eric, and he was great! He made everything go smoothly, kept me informed and delivered the truck on time. Needless to say I was very pleased! More

by Bensonsb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric -service
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May 10, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2022

Service is horrible, service hours even worse, no customer service whatsoever-brand new car and recall letter received but no fix available - made me waste all day ! Not friendly nor welcoming… More

by JENNYCAMPOS431
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Wayne Akers Ford responded

We appreciate your feedback, Jenny. Our service leaders have your information and will be contacting you directly to assist you. Be well.

May 09, 2022

Wouldn't take my vehicle back for anything very poor service never again never recommend More

by RICHIEVBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Domino, Faith Vanhof
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May 10, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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