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This rating includes all service center reviews, with more weight given to recent reviews.
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2,930 Reviews of Wayne Akers Ford - Service Center
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May 17, 2022
Clean and professional. I wish they did not remove the Cafe in the service wait area. I wish they did not remove the Cafe in the service wait area. More
by salbedran2006
Verified CustomerEmployees Worked With
May 17, 2022
The service was good. My time waiting was acceptable for the service the car needed. My time waiting was acceptable for the service the car needed. More
by colonubaldo
Employees Worked With
May 16, 2022
I feel comfortable leaving my car with Wayne Akers. I feel I can trust them. I feel I can trust them. More
by Laurenabbywh
Employees Worked With
Other Employees :
Frank Nieves, Jim Domino, Faith Vanhof, Alex Hobgood
May 16, 2022
Ben was friendly and professional he offered shuttle service as I had additional recall service on my 2020 F- 150 👍 service as I had additional recall service on my 2020 F- 150 👍 More
by REUAB55
Employees Worked With
May 16, 2022
Took care of everything pretty quick. Nice & polite. Let me know when everything was completed Nice & polite. Let me know when everything was completed More
by JOSH@SENCORETOOLS.COM
Employees Worked With
May 15, 2022
Although it took a long time for parts because of supply chain the work was done completely and seems to be running fine(although I don’t want to put a hex on work). Now for my service tech adviser Ben…he k chain the work was done completely and seems to be running fine(although I don’t want to put a hex on work). Now for my service tech adviser Ben…he knows how to handle customers, a quality that seems to be a lost art these days. I also meet the mechanic Gideon. Gideon has to be a real asset to Wayne Akers. More
by RSJSALEEBY
May 13, 2022
Still haven't got any word on when my recall will be performed after second attempt to schedule it. I haven't gotten any follow-up and the chat keeps getting cut off. One star due to lack of communicati performed after second attempt to schedule it. I haven't gotten any follow-up and the chat keeps getting cut off. One star due to lack of communication. More
by djperoni
Employees Worked With
Chat agent
May 13, 2022
Needed emergency repair to my power steering and were able to get me in. I prefer to take my F-150 to Ford for service and have had an EXTREMELY tough time finding somewhere that wants me to be a repeat able to get me in. I prefer to take my F-150 to Ford for service and have had an EXTREMELY tough time finding somewhere that wants me to be a repeat customer. I thank Wayne Akers for getting me in and I hope to continue to give them my business More
by 33tds1
Employees Worked With
Erik Hoffman
