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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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May 22, 2022

Soy usuario recurrente de Wayne Akers Ford por su buena atencion y puntualidad en el servicio !!! More

by HECTOR.GUERRERO.CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 21, 2022

They greater me and worked to get the truck in and out. Took half the time they told me so I was happy about that! More

by DLGLAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves
May 21, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 21, 2022

Made an appointment by phone for 1:00 PM for just an oil change, told them I will wait. It took THREE hours to do just an oil change and tire rotation. This is not acceptable. Why have appointments of your More

by JM222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 20, 2022

Dennis is great but I had to return twice for things that the body shop missed—dull spots and a lot of overspray and excess materials that weren’t removed. More

by JBertles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Ruggiero
May 20, 2022 -

Wayne Akers Ford responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 20, 2022

Ben Buchanan is a star at Wayne Akers. I have bought several vehicles from you and he has always been my service tech. Others come and go but Ben has always been there for me. I don’t feel More

by David.cantley38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t see your GM!
May 20, 2022 -

David.cantley38 responded

I was principal at LKe Worth HS in the 80s and 90s. We had a great relationship with WAF. I sent teachers there to buy vehicles and Les gave us donations for scholarships for needy kids. The Akers kids graduated LWHigh. Al Young stopped the donations. I bought my cars and my F-150 from WA. Support for the school goes back to Wayne Sr in 1955. Can we talk?

May 20, 2022

People were great. Repairs were done on time. No surprises. I would use them again and refer friends. More

by jgabay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Evans
May 21, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 19, 2022

Once again the managed to impress me with the high service that I got. Keep it this way guys More

by Anibal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jamies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof
May 19, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 18, 2022

I was treated well by the entire staff. The body work and paint job were spot on. It did take a little longer to complete the work than I had originally expected. More

by johnleavitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
May 18, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2022

I was very disappointed with the service being charged $200 for nothing to tell me what I knew was already wrong with the car More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Jim Domino
May 19, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 18, 2022

I came in, no apointment, waited at service center, 2 hours done, fluids, rotation, and a full checklist, very complete, very personable, A+ More

by APOGEESERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
May 19, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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