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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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May 26, 2022

Been coming for service for years. Always satisfied. Friendly service personnel and I trust the work being done. More

by Jwl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
May 26, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 26, 2022

My service advisor Ben was excellent he cared that i had a good experience i can see he enjoys his job More

by TDIMICHELE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Bashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 26, 2022

Excellent service writer and mechanic staff will return for all my Ford suggested services Keep up the good work ! More

by baldigomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 25, 2022

They were great and fix my car and I'm very happy with my experience with zford More

by Nowgirl39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 25, 2022

Eric communicated clearly and professionally what to expect. Work was completed as proposed. Parts department was also very helpful. More

by LAMBERTSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 25, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 25, 2022

It took two hours for a simple oil change. I was told it would be about an hour wait. More

by WHITEFID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Nieves
May 25, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 25, 2022

Great customer service definitely use Mr Hoffman again as a adviser he's working on our 2017 Ford fusion now and got us a loaner vehicle More

by DISNEY136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoffman
May 25, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 25, 2022

They were Quick and efficient and called me back when the work was done & sent me a text message More

by MOUSE11667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 24, 2022

I had some service needed on my 2022 truck, however I have no time to sit. As promised they got me in and out in under a hour. Well done!! More

by KHALLPAINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2022

Must have patience. If you need service and can't get through by phone. You may have to drive up to the dealership to get an appointment. If your patient, you'll be OK. More

by Jay B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

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