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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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May 30, 2022

Ben was great. Got me in and out in no time. Will be back in again More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gilmour
May 30, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 30, 2022

very helpful with different ideas to that help with issues and save time and money. More

by mars7201956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 30, 2022

Everything was great. Erik was very helpful and accommodating. 5 stars thank you! Will go back when I need. More

by DESIGNSBYCOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Jim Domino
May 30, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 30, 2022

When I pulled in front of the welcome desk and before I exited my vehicle the gentleman walked away never saw him again. I went over and your security person who was kind enough to help. He directed me to More

by GLOBALKS725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Security person
May 30, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 30, 2022

They took me right in the employees are very knowledgeable my service person Eric was fantastic very polite answered all my questions very courteous Tried to solve all my problems was just a lit More

by Reno2000jw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Hoffman
May 30, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 30, 2022

2 hours and 300. 00$ for key That’s not wonderful shouldn’t be hard to understand More

by 07.garnets-fateful
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Faith Vanhof
May 30, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 30, 2022

Prompt and courteous. Returns all calls. Everyone is consistent with their responses. Highly recommend them. More

by PPLP050112
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle in service, Dennis in collision and collision front desk person. Shuttle drivers are also very courteous.
May 30, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 30, 2022

Very nice and professional and courteous quality work and fast service will go back every time More

by AMFIREBALL44
Recommend Dealer
Yes
Employees Worked With
Erik
May 30, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 30, 2022

In my opinion, The prices you charge are ridiculous. Almost $250.00 per hour for labor? How is your average blue collar workers supposed to repair their vehicle? I’ve been coming to yall for almost 10 y More

by Pipefitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric?
May 30, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 27, 2022

Eric Hoffman my service writer was great. He was professional, knowledgeable and courteous explaining to me the process and what my options were. The work was satisfactory and timely done. M More

by Rollnthunder95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hoffman
May 27, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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