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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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June 08, 2022

I took my car into dealer for camera and a recall and they replaced camera without me asking. More

by LBERGER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jun 08, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 08, 2022

Just returned there after a few years because of Erik’s return. He took care of my Fusion & now my Honda. I trust him. He is excellent, a pro, & always explains what the status quo of my car is. More

by Pharris813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hoffman
Jun 08, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 08, 2022

Everything was explained correctly and Recomended . . was pleased with service provided repair was Recomended on timely manner More

by rfmd7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Grosso
Jun 08, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 08, 2022

Wayne Akers Body Shop went above and beyond to fix my minor issue! I would highly recommend them!! More

by Baileesmom915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Grosso
Jun 08, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 07, 2022

Great, quick, perfect work on my vehicle. People very friendly, curtious and helpful. Great expierence More

by Waddlesv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Grosso
Jun 07, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 06, 2022

Excellent customer service. They have a shuttle that takes you home or work when you have to leave your car More

by Gpmosos25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 06, 2022

Took my vehicle in for an oil change & tire rotation on 5/28. Also asked to check brakes & try & repair ashtray. My service rider B. Buchanan was courteous & nice. Well, the bad part is on Sunday, I notice More

by 33tds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 06, 2022

I want to thank the professionalism of Erik Hoffman, Service Advisor. We had a very bad experience with service at the Autonation dealership in Greenacres and by coming to Ford we feel safe and secure t More

by Ile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jun 06, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 04, 2022

Ben was great had back to back day appointments with two cars. He had us in and out with a 90 minutes each day for our 50k service! More

by bbattle223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 03, 2022

Always polite and quick service. I would reccommend Ford to all my family and Friends. More

by Deblox2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 03, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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