2,930 Reviews of Wayne Akers Ford - Service Center
Just returned there after a few years because of Erik’s return. He took care of my Fusion & now my Honda. I trust him. He is excellent, a pro, & always explains what the status quo of my car is. return. He took care of my Fusion & now my Honda. I trust him. He is excellent, a pro, & always explains what the status quo of my car is. More
Excellent customer service. They have a shuttle that takes you home or work when you have to leave your car They have a shuttle that takes you home or work when you have to leave your car More
Took my vehicle in for an oil change & tire rotation on 5/28. Also asked to check brakes & try & repair ashtray. My service rider B. Buchanan was courteous & nice. Well, the bad part is on Sunday, I notice 5/28. Also asked to check brakes & try & repair ashtray. My service rider B. Buchanan was courteous & nice. Well, the bad part is on Sunday, I noticed that one of my lug nut covers was damaged. Due to the holiday, I contacted my service rider & left voicemail on Tuesday. We spoke again I think on Thursday & I have not been contacted yet. My main concern is that the technician made the mistake, & to my knowledge didn’t let anyone know. More
I want to thank the professionalism of Erik Hoffman, Service Advisor. We had a very bad experience with service at the Autonation dealership in Greenacres and by coming to Ford we feel safe and secure t Service Advisor. We had a very bad experience with service at the Autonation dealership in Greenacres and by coming to Ford we feel safe and secure that we are in good hands. I highly recommend this place, especially Erik Hoffman, for his talent, empathy, and good customer service. More
Ben was great had back to back day appointments with two cars. He had us in and out with a 90 minutes each day for our 50k service! cars. He had us in and out with a 90 minutes each day for our 50k service! More