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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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June 27, 2022

Super service won’t take my truck any where else. They even washed the truck More

by Rtricarico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 27, 2022

My service advisor Eric Holder was very pleasant and knowledgeable in addressing my concerns and situation. He was extremely busy at the time I showed up a day early for my appointment but took care of More

by MPIC910705
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 26, 2022

The woman who was in charge of my car was wonderful. She returned my calls and treated me with respect. Barbara Perry More

by bepi1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Greatorex
Jun 27, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 25, 2022

Ben Buchanan and service team are great. He is very considerate and goes the extra mile More

by Lorensheldone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 23, 2022

I don't understand why you make an appointment? no one is prepared to service your vehicle even though everyone knows why you are there. More

by CJOHNS411
Recommend Dealer
No
Employees Worked With
Erik Hoffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Wayne Akers Ford responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 23, 2022

Erik did a fantastic job assisting me with my issues. He made the experience quick and simple. More

by andrewspahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 23, 2022

Couldn’t believe that I was able to get my repair done the next day and only had to wait an hour! Other dealers said it would take 3-7 days More

by kurtliz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 22, 2022

Making service appointment was easy and accommodating to my schedule. Service was completed quickly and took less time than expected. I’ve purchased 2 vehicles from Wayne Akers and have always had them serv More

by BJKDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jun 22, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 21, 2022

Seems like they go threw the motions & dont do a complete job like I'd thought. More

by miltondones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Grosso
Jun 21, 2022 -

Wayne Akers Ford responded

Thank you, Milton. Our service leadership will be contacting you to ensure your satisfaction. Enjoy your day.

June 21, 2022

They were very professional they gave me the information I needed , The car was ready faster than promised More

by NNMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Felix
Jun 21, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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