Wayne Akers Ford - Service Center

Frank is always kind and takes great care of me whenever I bring my car in ! I bring my car in ! More

Everything was taken care of within the time promised. We had a great service advisor We had a great service advisor More

Went for recall service. I was there early am. Service was good and was completed the in timely manner. I was there early am. Service was good and was completed the in timely manner. More

Fast, efficient service. Service adviser was excellent. Price was reasonable. Dealership was clean, personnel was friendly Service adviser was excellent. Price was reasonable. Dealership was clean, personnel was friendly More

The staff was very helpful and help resolve my warranty issue in a very timely manner! Thank you Ben Buchanan for the excellent customer service!! issue in a very timely manner! Thank you Ben Buchanan for the excellent customer service!! More

I wouldn’t go anywhere else, going on 10 years or so. True professionals. Thanks so much. True professionals. Thanks so much. More

Fast friendly very very helpful and knew what they had to do taking care of the customer do taking care of the customer More

I’ve been using Wayne Akers for years and it has always been a pleasurable experience every time! been a pleasurable experience every time! More

Ben was excellent with his assistance and service with my truck. The whole department should be commended for their quick and accurate work. I look forward to calling Ben and his team the next time I need s truck. The whole department should be commended for their quick and accurate work. I look forward to calling Ben and his team the next time I need service for my truck More

To whom it may concern. My truck has a phaser rattling issue that is under warranty. Brought it in a few times to have this disturbing rattle fixed. They give it back saying My truck has a phaser rattling issue that is under warranty. Brought it in a few times to have this disturbing rattle fixed. They give it back saying its fixed with plugging it into their computer. I drove it and still hear the rattle when accelerating. Not fixed.. The next morning I start my truck it sounds horrible and not fixed at all... They still do not honor the warranty and refuse to just fix the problem correctly. I have paid for all the warranty extras even though this is covered under factory warranty. The service people are nice and friendly, but that doesn't fix the truck. I don't have any trust or confidence in this service shop.. I have to work with a lawyer now just to have this simple issue fixed because I get the constant runaround when I try to work directly with the service department. I also ask for the key code to the keypad on my driver side door and I'm told it's going to be really hard for them to get almost impossible so they just ignore my request and I still can't get the key code to my door. I feel that the simple issues are turned into huge issues due to laziness and lack of willingness to just helped the customer that has paid for these warranties. Sincerely dissatisfied customer Damian.. More