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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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July 08, 2022

Very hard to communicate with my service writer and it took them three tries to get my truck right . More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Grosso
July 08, 2022

Truck repair took 3 months and work was shoddy. Will never use you again. Loose wires fixed by own mechanic More

by Brightpeeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Ruggiero
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

Pleasant, informative and takes time for questions. Above and beyond helpful and will return again. More

by cwhelan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 08, 2022

Erik was extremely helpful. He took care of everything for me. Give that man a raise. More

by HAGOPIANP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 08, 2022

This location is always very clean and the staff is always friendly. I can get in and out for service in a timely manner. More

by monawiggins78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 07, 2022

Fast service, great associates good experience would like a better waiting area now that we are maskless More

by DVCOVERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service driver
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 06, 2022

Excellent service and fast and friendly associates will go back and do business there again More

by Clementedeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 06, 2022

Service advisor Felix is always professional and quick with responses! We always use him for concerns! More

by adriana_rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 06, 2022

Was friendlier prior to ownership change. The service guy knew I was waiting in the lobby, he called (instead of coming to see me personally) to tell me I should change the three air filters More

by TABITHA.STAMBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jul 09, 2022 -

Wayne Akers Ford responded

Thank you, Tabitha. We have shared your information with our service leaders who will be contacting you to better your experience. Enjoy your day.

July 06, 2022

Had my oil changed and three wiper blades replaced easiest thing ever. Staff is very professional. More

by ERIKHOFF88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zulma Rivera
Jul 09, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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