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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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July 18, 2022

Frank is quite a nice guy as well as the cashiers. Thank you for quick service. More

by Knarf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves, Faith Vanhof, Selena Cellich
Jul 19, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 16, 2022

Always have the best experience at Wayne akers ford services always very helpful and always clear on what needs to be done More

by JER25MAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 15, 2022

When FORD motor company left me high and dry with a recall, the guys at Wayne Ackers really added to their already loaded day to try to help me. FORD stayed MIA. But Wayne Ackers team was incredibly k More

by BENOITCHRISSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Bashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zulma Rivera
Jul 15, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 15, 2022

Buen servicio i buena calidad a atender al cliente i buena ubicación muchas por eso prefiero el diler de la ford More

by MANUEL8319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zulma Rivera
Jul 15, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 15, 2022

Wayne Akers Ford is very helpful! Everyone is so friendly, and theh got me in and out in no time! More

by D O’Reilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jul 15, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 15, 2022

Service Advisor Yovonne was excellent. Cannot say the same for the service tech. They only put in 6 qt of oil when my truck required 8. Did not pressure my tires as stated on the door lab More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 14, 2022

No communication. Service advisor never called to inform me of what was going on. No return calls. More

by CCSLENJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Wayne Akers Ford responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 14, 2022

The service was quick and clean. Friendly staff and a great location. A fair price. More

by Virgilio21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 13, 2022

Arrived around 9am and my oil change was quick and efficient. Great attentive service today. More

by CHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof
Jul 13, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 13, 2022

Service dept is horrible. It took over an hour and a half for an oil change. I will be trying another dealership for my oil changes from now on. More

by Valerie Vana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Wayne Akers Ford responded

Thank you, Valerie. Our team has been informed of your displeasure and will be contacting you directly to better your experience. Enjoy your day.

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