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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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August 18, 2022

Good service great customer service. Clean facilities. Alway on time with their business. Service technicians go above and beyond More

by BRUHIER68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2022

Very good service! I needed a new tire and they had one I needed! Thank you! I’ve been coming there for years! Thank you! More

by BEVYMYTURN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 17, 2022

Great customer service! Thank you Keana for all you do, the best service rep there is! More

by CESAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Aug 17, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2022

The service was done and finished in a timely manner. The service advisor was very professional. More

by PRAN12CESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo
Aug 17, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 17, 2022

The work preformed was good but the wait was extremely excessive even with a appointment More

by palm6741
Recommend Dealer
Yes
Employees Worked With
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 17, 2022

The service member who assisted me was very helpful and had a great personality (sorry I can’t remember the name). More

by CEL028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Cellich, Alyssa Malave, Carlene Pool
Aug 17, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 17, 2022

Eric was great with scheduling my service request. I liked the shuttle service from the dealership to my house. Everyone was very nice. More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2022

Service was a little slow at first, then all the focus was on my needs after More

by MDEDINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana
Aug 16, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2022

The service was quick and done the right way, the employees was nice, helpful and working hard. More

by Lilhabho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pascual Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves
Aug 16, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 16, 2022

It must be that under the new ownership things didn't seem to get done in the estimated time I was told to be there at ten my service would be 90min wait I waited 150 mins before it went in shop and it c More

by WINDOWMAN772
Recommend Dealer
No
Employees Worked With
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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