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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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August 30, 2022

Very happy with the job done. Particularly with Gio the representative I dealt with. Very informative and explained everything really well. A good man and dealership. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Sep 06, 2022 -

Doug responded

Very happy with everything at the dealership, especially my service rep Gio!

August 29, 2022

Not a pleasant experience this time. I usually work with a specific Service Rider, but he was unavailable for this service. More

by 33tds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 29, 2022

Worst Service department the supervisor Dave was no help either, stay away, to many other dealers to choose from More

by bedrockralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave the supervisor is terrible
Aug 29, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 28, 2022

Everyone was pleasant and courteous. My work was done as promised. I will be back next time work is needed. More

by debra.rosenfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana, David Benjamin
Aug 29, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 27, 2022

Friendly, knowledgeable, caring they are always willing to fit me in when I need service More

by JACKFINSFAN60
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 27, 2022

Good service professional staff and courteous. Only thing sucks is this fifteen word minimum requirement. More

by NIGEL.SIMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 27, 2022

Muy excelente servicio y atención al cliente lo tratan de una manera excepcional el servicio es único 100% recomendado los empleados te tratan de una manera agradable y amable felicidades a los empleados de More

by SAM.GO02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves, Marie-Carla Tabuteau, Alyssa Malave, Carlene Pool
Aug 29, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 26, 2022

Very happy the service center was able to diagnose and solve my vehicles problem. Thanks again Wayne Akers Ford service center! More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gideon mechanic/ service technician (5 stars)
Aug 26, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 25, 2022

The customer service was the worst! I called several times left voicemails with a return phone number to get a hold of me yet as well as an email never received any call back. I finally More

by johnm4418
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lenny Bashford
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Hertling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Benjamin, Chris Evans
Aug 25, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 25, 2022

Everyone there took my concerns to heart. Waiting area was a nice environment. Very willing to answer my questions. More

by melindadoherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Aug 25, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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