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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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September 02, 2022

Giovanni was the service technician and he was great! I was there for a brake pad recall and the work was done in about 1/2 hour. Thanks!!! More

by WILLSHOKEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Sep 02, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 02, 2022

I spent almost an hour while they first gave me the keys to someone elses vehicle then till they finally found my keys. Cumminication was horrible More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlene Pool
Sep 02, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 02, 2022

We took our car in for a warranty repair. The service writer (Eric) was very helpful and our car was fixed in a timely manner. More

by POPHEILMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 02, 2022

I’m still waiting on my call back. I had made an appointment for an oil change, the camera recall and to get an estimate on my window. All I got was the oil change and tires rotated. T More

by BOSENOCENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 02, 2022

Performance great service great service manager very knowledgeable of all the cut me out creek estate it thank you More

by Mr lucky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 02, 2022

The people at Wayne Akers are great. I was able to get my vehicle repaired in a timely matter and correctly fix the first time. I will definitely be back for any automotive needs. More

by mike r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

mike r responded

Thanks for taking care of my vehicle

September 01, 2022

The service was great. Always come to this location. Keep up the good work please More

by JJERAZO97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Malave
Sep 02, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 01, 2022

It was nice place to drop car fir oil change. Glad to see one of employees know ASL More

by Mikehays25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
Sep 01, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 31, 2022

Muy buena atención y en mi idioma me dijieron que nesecitaba reparar pronto en mi vehiculo More

by sailchile48 Ford Edge
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 31, 2022

Ben was awesome. Got me in and out in less than an hour. Much better then Greico Ford. Much nicer people. Service was completed quickly and correctly. More

by amurray7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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