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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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September 06, 2022

Ben was on point, from drop off to pick up, kept me informed. whole experience was stellar, will utilize wayne akers ford again! thanks for the great service! keep up the good work More

by raptor_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 06, 2022

Much Better service and cleaner then Al Packer Ford. Service was faster then told Initially. More

by KILANLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
Sep 06, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 06, 2022

An excellent service, fast and very friendly with the public, eating them 100%..y contenta con la calidad de mi ford escape More

by KAYALA911
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Abrams
Sep 06, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 06, 2022

Long story short, I have never EVER dealt with mechanics shop that went above a beyond the work/ repairs they recommend. They were fast, efficient and reliable. From the customer service to the constant li More

by LOSDOG109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 06, 2022

I arrived at 1 pm to get an oil change and having my airbag checked out says the light was on saying there was something wrong with the airbags after 430 I was advised that they with me enough time to More

by LENAXELROD
Customer Service
Recommend Dealer
No
Employees Worked With
Daniel Abrams
Sep 06, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 06, 2022

Erick Hoffman made the experience a seamless pleasure! A far cry from our experience at Ford Delray and other south florida ford dealers. Erick is fantastic! More

by LESLIE.LOFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 05, 2022

Happy except had 12 appt arrived 1130. 2 o'clock came around asked when the truck ready ? At 2 it Haden even been started on no one said a think we sat out there for 2 an a half hrs with More

by SCHADEMICHAEL70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Wayne Akers Ford responded

Thank you, Michael. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 05, 2022

They were efficient respectful They did a nice clean job and they gave me other options on what to do. They asked if I wanted to come back later to do the job. I recommend highly would use them again More

by Rayfalzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hobgood, Selena Cellich, Alyssa Malave, Daniel Abrams
Sep 06, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 04, 2022

Kiana was very helpful and kept me informed of progress on my repairs. Just sorry the part needed won’t be in until November! I know it’s not the dealership’s fault. It’s just the way it is these days gett More

by Flos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiana
Sep 06, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 03, 2022

I was there for an oil change, and it was done within an hour, like I was told. I was very satisfied. More

by SHASTRIKED
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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