Wayne Akers Ford - Service Center

Had a great experience. Great customer service thanks again for everything, highly recommend this dealer Great customer service thanks again for everything, highly recommend this dealer More

Very fast service, very professionals, service advisor Gio was very helpful and keep communicating the whole process. Gio was very helpful and keep communicating the whole process. More

Great service department. Service representative Erik Hoffman was very helpful. He communicated throughout the day letting me know what was going on with my car. I would highl Service representative Erik Hoffman was very helpful. He communicated throughout the day letting me know what was going on with my car. I would highlyI Wayne acre service department to anybody out there. More

The dealer ship is alright, but Giovanni is always polite and patient and foremost, most important trait, a Giovanni’s he responds back to customers Although he is supper busy at work. and patient and foremost, most important trait, a Giovanni’s he responds back to customers Although he is supper busy at work. More

Wayne Akers always takes care of me and their employees are the best there is. are the best there is. More

Excellent service, very friendly. Good at explaining the problem when your not sure of it. Good at explaining the problem when your not sure of it. More

The service department was great and very convenient they picked up my car and dropped it off very good picked up my car and dropped it off very good More

Greatest dealership experience i have ever had in my life, i cannot speak highly enough of the representatives at Wayne Akers Ford. life, i cannot speak highly enough of the representatives at Wayne Akers Ford. More

I am grateful for this dealership, the staff is very professional, There are always answers to my questions, I recommend it every opportunity professional, There are always answers to my questions, I recommend it every opportunity More

Unfortunately, I have not been completely satisfied with my vehicle and am considering selling it and exploring other options from different manufacturers. I have faced several issues that required manufact my vehicle and am considering selling it and exploring other options from different manufacturers. I have faced several issues that required manufacturer repairs, and while I appreciate the recall responses at times, the need for frequent repairs has been discouraging. Additionally, at this moment, I am waiting for parts; I have not received any calls or updates, and it has already been a month with these issues unresolved. I would like to share these concerns and, if possible, request a contact number to understand why these repair parts are taking so long to arrive. I am also concerned that the parts my car needs could damage other components if not repaired in time. Who would be responsible for those damages? It does not seem fair that I need to use insurance for repairs caused by manufacturer errors. I would also like to better understand the specifics of the insurance I currently have on my vehicle. So far, I have only used it for recalls, oil changes, and manufacturer errors, but I am unsure about what else is covered and how these services might extend to my current needs. I appreciate any clarification you can provide regarding my insurance coverage, as well as any information about the steps Ford might be taking to address the issues I have experienced. More