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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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September 16, 2022

Excellent service ,fast response ,good communication, Great customer service and fleet service was very fast. Simple and fast online service scheduling More

by carlos.vergara
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 15, 2022

Great service and price! I pulled right up and they got the job done same day! I’ll definitely be back! Carlene was great and made me very comfortable with the transaction. More

by KSTEPHENS561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 15, 2022

I did not have to wait long for my oil change. Everyone was kind and professional. More

by lisamt822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 15, 2022

Great customer service and vehicle service was very fast. Simple and fast online service scheduling. More

by fwlalmeida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 15, 2022

Friendly people were very clean and a smoking section too!! Can't wait to go back! More

by Francis Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Abrams
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 15, 2022

Made an appointment and once there they couldn't find it. Took 2 weeks for an oil change a dot inspection then they didn't have a certified dot person had to find someone else to do it. Then the fluids were More

by BRENDA.SANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you, Brenda. As our team is struggling to locate your information in the system, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 14, 2022

The dealership was excellent Don how I was treated. Especially Giovanni the man who took care of me More

by irube
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giovanni, Zachary Manos
Sep 14, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 14, 2022

Very professional and courteous, from drop off to pick up. Didn’t purchase vehicle here but makes it an option for the future. More

by a.ruizeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 13, 2022

Daniel was such a help! He helped me and answered all my questions. Will definitely ask him to assist me in the future More

by Romanfamily3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Cellich, Daniel Abrams
Sep 13, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 13, 2022

Our service advisor was amazing. Will speak highly to others. I was going to another local dealership, but never again. More

by CLAUDIA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govannne?
Sep 13, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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