Wayne Akers Ford - Service Center

Dealer ok fixed radio it only works for one day now I have to come back have to come back More

I'm still waiting for the dealership to schedule to have my transmission examined after an extensive amount of time. The time left on my warranty is dwindling and yet the dealer who sold and services my tru my transmission examined after an extensive amount of time. The time left on my warranty is dwindling and yet the dealer who sold and services my truck has made zero effort to correct their faulty transmission. It has been extremely frustrating. It feels like the service staff has been directed to initiate any contact with customers in a way that makes the customer want to leave due over fear of wait times or other issues rather than being helpful. I don't know if it's the culture, management or the workers, but for any future vehicle purchases this is a dealership and manufacturer I would be sure to avoid. More

Eric Hoffman dealt with me in a truly professional manner even considering that I was a few hours late for my appt. My truck was repaired with 24hrs even considering that I was a few hours late for my appt. My truck was repaired with 24hrs More

The experience was just great. From the call to make an appointment to when I went to pick my car up. The service guy was very helpful and friendly and the cashier was a sweethear From the call to make an appointment to when I went to pick my car up. The service guy was very helpful and friendly and the cashier was a sweetheart. Great service. I love it. Thank you guys. Keep it up. More

Carlie serviced our 2022 Ford Edge and explained all that he had done and when we would need to come back for the next check up. he had done and when we would need to come back for the next check up. More

Friendly service advisor and did everything he said he would in a timely way, thanks Jack would in a timely way, thanks Jack More

Great service all around quick and easy to understand paper work will come back again. paper work will come back again. More

Mr. Hoffman was extremely helpful!!! 10/10 great service and very kind. Understood exactly what was needed and very kind. Understood exactly what was needed More

Excelente customer services. Keana is a fantastic employee she result the problem from my car on the same day.! Keana is a fantastic employee she result the problem from my car on the same day.! More

Excellent service, very professional. They were able to fix my car same day.I’m very happy with them. They were able to fix my car same day.I’m very happy with them. More