Back

Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

Sort by
October 01, 2022

I had major issues with my car during the summer, the service department took really good care of my problems, I have to say that even Orlando from sales was very concerned about it, Yovanni my service More

by Anibal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack, renting department
Oct 03, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 30, 2022

I brought my sea mix in because there was a wrench indicating service light on. The service rep also indicated that there was a recall to perform. Nice catch! More

by PPARISIMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
Sep 30, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 29, 2022

Great service from the staff and Yvonne Felix my Service Advisor who helps me every time I'm there. Thank you again for the great experience and have a wonderful day. More

by TNC_1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

The service writer I had was really good and got me right in and I had no problems I would recommend Ben Buchanan to any one that had to get there vehicle serviced. More

by Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Sep 30, 2022 -

Jr responded

No problem it’s all good

September 28, 2022

They changed the oil and they didn't put the lid on it, everything came out, I had to take it to a tow truck to fix the mistake, they didn't clean it well, I'll look for another dealer, I won't come back, More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlene Pool
Sep 28, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 28, 2022

Service was good. Service advisor was helpful. This is all I have to say thanks More

by Donaldhaynes1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 28, 2022

Wayne Akers is a good place to go they know what to do to keep you smiling the place is nice and clean and the service is great and the workers are nice and friendly. I will tell someone else about Wayne More

by mwilliej
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 28, 2022

i received fast, courteous, efficient and friendly service with no hassles. and my car fixed!! More

by KSC531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hertling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 28, 2022

Service rep yankeil was very helpful, understanding and new all about the recall of my suv. Nice work More

by EMJAY6205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 27, 2022

Our issues were resolved and we are extremely happy with the service Ben and his crew provide. Thank you for a great job More

by BOB@ROBERTMSHALHOUB.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

...
176
...