Wayne Akers Ford - Service Center

My Service Advisor, Ben was very knowledgeable and answered all my questions. Service was timely and efficient. answered all my questions. Service was timely and efficient. More

Very disappointed with the new program. Hard to see going back and I have been going there for 35 years. Trying to over charge on my vehicles Hard to see going back and I have been going there for 35 years. Trying to over charge on my vehicles More

Service was prompt and courteous. Very professional and accommodating. It was a pleasure doing business with you. Very professional and accommodating. It was a pleasure doing business with you. More

I brought my Ford Escape in for Warranty service and Eric Hoffman in service department was great. They had to order the part and Eric kept in touch with me through the whole process. Car is running good. Hoffman in service department was great. They had to order the part and Eric kept in touch with me through the whole process. Car is running good. Thank you More

From making the appointment to the service all upsetting. After multiple attempts to get in touch with them I was finally able to schedule the appointment. It was the first appointment of the day, and when d After multiple attempts to get in touch with them I was finally able to schedule the appointment. It was the first appointment of the day, and when dropping off my car I was informed they couldn't preform the recall that day. Then when they were able to get to my car I was informed I would have to pay out of pocket for the recall and they needed to know if I still wanted the service before they started. The price very inflated so I informed them I didn’t want anything to be done I will just pick it up. When picking it up they wanted me to pay for a diagnostic after I told them not to do anything. Had to speak with a manger to get my car back. The manager I spoke with was very professional and very good at his job. The cashier was very nice and professional. However the service representative I was dealing with the whole time was very upsetting to deal with. Would not recommend this dealer to anyone. More

Got truck back after 2 weeks with broke. Back senses. Said it was them and now I’m stuck with 3k bill to fix the rear senses .. not good. Not happy Back senses. Said it was them and now I’m stuck with 3k bill to fix the rear senses .. not good. Not happy More

Erik Hoffman was my service representative and he was outstanding. The best rep I have used in the 21 years I have been going to Wayne Akers. outstanding. The best rep I have used in the 21 years I have been going to Wayne Akers. More

Yovonne took good care of me. The diagnostic and repairs on my F-150 were done in less than 24 hours. The diagnostic and repairs on my F-150 were done in less than 24 hours. More

Eficient, quick, kind, sinergyc, emphatyc, fair, service. I think come back without a fear, because they give a great service service. I think come back without a fear, because they give a great service More