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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,930 Reviews

2,930 Reviews of Wayne Akers Ford - Service Center

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October 06, 2022

Service technician Yovonne excellent to work with communication with me was excellent and made my experience comfortable More

by Gszafaryncoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2022

They are overall Horrible they never answer the phone customer service is nasty rude & they don’t care about your conserns ohh & the wait for your car is obnoxious 4 months More

by Cf5616621964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ruggiero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Grosso, Casey Greatorex
Oct 06, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 06, 2022

I moved after I bought my car and now live an hour away from Wayne Akers Ford but I still come there to get my service work done. I like the way I'm taken care of and the never have a worry because everyth More

by Michele Coletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Wayne Akers Ford responded

Wow! Now that is dedication, Michele! We appreciate your loyalty and kind words and hope to see you again soon.

October 05, 2022

The people are professional and courteous. They work to get the work done fast and done right. More

by mikedaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
Oct 05, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 05, 2022

Crooks Crooks Crooks Crooks Crooks Bad Coffee Crooks Crooks Crooks Friendly Staff Crooks Crooks Crooks More

by Smarterthanyouthink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich, Alyssa Malave, Carlene Pool, Daniel Abrams
Oct 05, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 05, 2022

Every time I come to get my car serviced all the staff is very helpful and friendly! More

by AUDRA.VASQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 05, 2022

Everyone was very nice and got my car in and out with what needed to be done More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana
Oct 05, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 04, 2022

I was very shocked on the huge change in service. Eric took my vehicle that was towed in for svc. In less that an hour he confirmed my warranty and listen to my problem. One hour later the truck was More

by Mike-far
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Mike-far responded

Great service Better than expected

Oct 04, 2022 -

Wayne Akers Ford responded

Awesome endorsement, Mike! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 04, 2022

Excellent attention, inspection of car and fast service, Solve the problems that I had in my car. More

by Camilolgn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Wayne Akers Ford responded

Great to see you back again, Camilo! Enjoy the day.

October 04, 2022

Keana is awesome. She really cares about the customers. Great communication. stars for her job 🙌🏻 More

by Steffany C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana
Oct 04, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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