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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,933 Reviews

2,933 Reviews of Wayne Akers Ford - Service Center

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October 14, 2022

I came in for a simple oil change as this is my first hybrid vehicle asked if it has a conventional battery.they said yes and it needed a change. My dashboard electronics went nuts and my backup camera s More

by Burned for life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlene Pool
Oct 15, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 13, 2022

The service was promised it was kept the work was great. Ben Buchanan my service guy was awesome as usual More

by DHARMAN475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 13, 2022

My service rep, Eric, has done an excellent job. I’m very satisfied. I will return for future repairs. More

by Steve
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 12, 2022

Daniel the associate that helped me with my oil change was very friendly and helpful! Fast and efficient, thank you Daniel! More

by sarahlund0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Abrams
Oct 13, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 11, 2022

I have bought 3 cars from Wayne Akers Ford, and i have had great experience, Great dealership, great employees More

by Mikemesa01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlene Pool
Oct 11, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 09, 2022

Jovonny, my representative was awesome. He was always in contact with me, and he answered every question. More

by Gerry98765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 08, 2022

Dealer never returned calls (I left four messages for the advisor and never heard back). More

by yarisesq
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 07, 2022

Ben my service manger is the best. He makes things run smooth. Ben looks out for recall items and helps to see that all the service items on my Fords are taken care of in a timely mann More

by Randy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris *****
Oct 07, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation, Randy. We look forward to seeing you again soon!

October 07, 2022

I have been coming there since 1999 I love Ben as my service adviser and all the staff are generally very nice More

by LoMe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 07, 2022

My car only need change the turbo, but the diagnostic was change engine. I’m sorry More

by Leslie Seymour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Wayne Akers Ford responded

Thank you, Leslie. Your feedback has been provided to the team and they will be following up with you directly. Enjoy the day.

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