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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,933 Reviews

2,933 Reviews of Wayne Akers Ford - Service Center

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October 30, 2022

First time got oil changed left my hood unlatched the second time all hubcaps loose More

by BAIRDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 29, 2022

Fast & Outstanding Service as Always, Ben B always 5 Star Service with Speedy service & a smile More

by LIZ.SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2022

As always my car was ready as promised. My service advisor Ben let me know what was critical to do and what to schedusoon. I can always trust Wayne Akers to be honest with me. Quality repai More

by REEDJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 28, 2022

Easy check in. Easy check out. Good work done. Just didn’t set tire pressures. But over everything perfect. More

by Knarf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
October 28, 2022

I went into the dealership for a basic oil change and tire rotation that is apart of my FORD service package and I could not get it done, the service department could not find the package which was on th More

by lewis88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Abrams
Oct 28, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 28, 2022

Erik Hoffman was very professional and made the visit pleasurable. I have issues but he healed keeping me a loyal customer. More

by BRADHAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 28, 2022

Even after an appointment snafu we were well taken care of at Wayne Akers Ford More

by Jamesisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
Oct 28, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 28, 2022

The Service Advisor went out of his way to make sure I had a courtesy vehicle while my recall work was done. More

by Neri.joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 26, 2022

Eric was great. One of a kind, made everything easy and explain great Thank you! More

by matan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2022

Really bad experience. I bring my truck to get fix and my truck still the same More

by Pepe92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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