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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,933 Reviews

2,933 Reviews of Wayne Akers Ford - Service Center

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November 12, 2022

Great service and knowledgeable! My service manager was friendly and very helpful with my issues. More

by lilimack1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 12, 2022

Took care of me to the full extent that's why I keep coming back More

by ronaldwithington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Abrams
Nov 14, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 12, 2022

I took my car because it was overheating and was told I was going to get a call back within 24 hours. I was trying to get a hold of someone after day three of not knowing anything about the status of my ca More

by ELVIRAUSERIO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Wayne Akers Ford responded

Thank you, Elvira. In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com. We hope to hear back from you soon.

November 11, 2022

From the moment I arrived, they were top notch! Nice and clean waiting area too! More

by WLUXEMBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Cellich
Nov 11, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 11, 2022

Wayne Acres took very good care of my car and the Ford recalled and I hope to you take care of me the next time I have to come in for service. Thank you very much have a nice weekend. More

by Major Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy
Nov 14, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 10, 2022

Don’t waste your time! Had the same problem fixed 4 different times! Still is making noise and running bad! Waiting on my new Toyota Tundra!! More

by HAYCHICK345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com. We hope to hear back from you soon.

November 10, 2022

Service is always fast,thorough and Professional. Your service people Are friendly and accommodating. Always a pleasure bringing my lease to them for service. More

by RTS1042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
Nov 10, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2022

Would never use this dealership again. They never answer the phone. They don't return calls when left messages. The service department doesn't care about your time, only theirs. The servic More

by Former Ford Customer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Nov 09, 2022 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com. We hope to hear back from you soon.

November 09, 2022

Keana has great customer service . Shes a wonderful advisor the dealership was clean and well organized More

by Shakiyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana B
Nov 09, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 09, 2022

Made an appointment for a oil change at 8 am . .2.5 hour wait with a appointment... was given a estimate of 109.99. I have 3 cylinder car. That takes 4.3 quarts of oil.so yeah the price was over t More

by Jeepman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com. We hope to hear back from you soon.

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