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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,933 Reviews
Call Service Center (561) 582-4444

2,933 Reviews of Wayne Akers Ford - Service Center

Sort by
November 16, 2022

Great experience, my service advisor Ben was excellent. Mechanic even came to share issue. I will return. More

by gfinn68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 16, 2022

Sorry I don’t remember her name but the lady that checked me out was very helpful and put the app on my phone for me More

by SLBWPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
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Nov 16, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 16, 2022

Eric in service is the best. He is smart. No nonsense tells it like it is. More

by COASTAL.PROPERTY.CONCEPTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Bashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 15, 2022

Excelente service very professional,quick service, friendly staff,they know how to please the costumer More

by cristinacuba95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
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Nov 15, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 15, 2022

Always a nice experience dealing with Ben Buchanan. Mechanic Kevin Miranda did a nice job on my Ford Edge. Thanks. More

by Wayne Sonnema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Miranda
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Nov 15, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 15, 2022

Khristian was very helpful and pleasant. Service area was very clean and I was able to work in the waiting room as I needed. Bathrooms were very clean, also. More

by CPICCIRILLO210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian
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Nov 15, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 15, 2022

Clarence Buchanan is an excellent service advisor! Had me out the door 🚪 n no time. More

by BESTNEWSWRITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 15, 2022

After waiting for a part to arrive, my service advisor Ben Buchanan was able to complete the repair on my F-150 in a very short time. The repair was perfect. More

by PWKONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 14, 2022

Excellent service dept. Repair was done as promised on time and the issue has been resolved. More

by HEDVA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Nov 14, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 13, 2022

Service Department hires good people but don’t stay. Prices for their service is on the expensive side. More

by E2Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Block
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gilmour, Carlene Pool
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Nov 14, 2022 -

Wayne Akers Ford responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com. We hope to hear back from you soon.

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